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So I ended up just stopping the session and closing the program. I checked the folder for this session and guess what? All the pictures that were on the SD card were in there! Not sure what was going on, but it seemed to work. To answer your questions, there were no error messages and we didn't try ...

My wife accidentally formatted her micro SD card that she had in her phone. We were recommended this program to try and recover the deleted photos. There wasn't much on there when it formatted, about 4 GB worth of mostly pictures. We are running the recovery right now and it says is has found 424 ...