recover files from NTFS partition after CHKDSK
Posted: 29 Sep 2015, 04:36
First off, I apologize if this particular question has been asked and answered on this forum... I spent several hours reading and still am finding no joy, so here goes:
I've got a 1.5TB external USB drive which I use for a variety of tasks, including storage of a lot of family archival photos... like scanned images from the past 100 years, some of the originals no longer exist. There is one partition on the disk formatted NTFS. I've used it on both PC's and Macs using NTFS-3G... it worked flawlessly. For the record, the drive has realistically been hooked up and used less than 50 times although it's several years old.
At any rate, a few weeks ago I had it at a customer site, plugged it in (to a Windows machine) and got an error message that the drive was not readable. I brought it home and hooked it up to my Mac and it would not mount in my finder. Disk Utility could see it, read the volume label and knew the size, but I could not mount it.
So, after doing some reading on the internet, I figured that somehow the partition had somehow gotten corrupted, maybe by an unclean unmount while using NTFS-3G which seems to be known to cause such problems. I plugged the drive into a PC today and ran CHKDSK /F and a few screens of "deleting index entry..." flew by. The drive now mounts cleanly but there are no files, no directories. Nothing, in short.
I tried running Testdisk, it sees an NTFS partition, it sees that the MFT and MFT mirror are identical and OK, when I choose Undelete, however, it only shows one file: /System Volume Information/14{long string of HEX} of size 8176kb. I've done a Deep Search for other partitions, but none have been found by Testdisk.
Can anyone shed some light on what's going on, and any suggestions for me to recover what's on this disk? I have a testdrive log if that would be helpful.
Thanks so much for any replies.
I've got a 1.5TB external USB drive which I use for a variety of tasks, including storage of a lot of family archival photos... like scanned images from the past 100 years, some of the originals no longer exist. There is one partition on the disk formatted NTFS. I've used it on both PC's and Macs using NTFS-3G... it worked flawlessly. For the record, the drive has realistically been hooked up and used less than 50 times although it's several years old.
At any rate, a few weeks ago I had it at a customer site, plugged it in (to a Windows machine) and got an error message that the drive was not readable. I brought it home and hooked it up to my Mac and it would not mount in my finder. Disk Utility could see it, read the volume label and knew the size, but I could not mount it.
So, after doing some reading on the internet, I figured that somehow the partition had somehow gotten corrupted, maybe by an unclean unmount while using NTFS-3G which seems to be known to cause such problems. I plugged the drive into a PC today and ran CHKDSK /F and a few screens of "deleting index entry..." flew by. The drive now mounts cleanly but there are no files, no directories. Nothing, in short.
I tried running Testdisk, it sees an NTFS partition, it sees that the MFT and MFT mirror are identical and OK, when I choose Undelete, however, it only shows one file: /System Volume Information/14{long string of HEX} of size 8176kb. I've done a Deep Search for other partitions, but none have been found by Testdisk.
Can anyone shed some light on what's going on, and any suggestions for me to recover what's on this disk? I have a testdrive log if that would be helpful.
Thanks so much for any replies.