Help with my MyBook

How to use TestDisk to recover lost partition
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Author
BlackWitch
Posts: 6
Joined: 20 Aug 2020, 10:32

Help with my MyBook

#1 Post by BlackWitch »

Hi there.

I have a WD MyBook. It's a Raid unit with x2 1TB hard drives.

Yesterday, when I plugged it in, I got a lovely error... "This drive needs to be formatted" or something similar.

So I found Testdisk and started the tutorial. But I'm a little unsure about what to do next because I'm not sure if my drive is any different to a normal HDD.

I'm currently scanning my drive as I type. Here is the log so far (below) but it's just thrown up this in testdisk which hasn't been written in to the log yet:

HPFS - NTFS 0 65 2 121600 108 28 1953506736
Check FAT cannot read FAT boot sector
Invalid FAT boot sector
0 D FAT12 343174 142 62 521156 85 54 2859710987
FAT12 343174 142 62 521156 85 54 2859710987

Could someone guide me to what to do next?

Many thanks


---------------
Current Log
----------------

Thu Aug 20 08:50:11 2020
Command line: TestDisk

TestDisk 7.2-WIP, Data Recovery Utility, August 2020
Christophe GRENIER <grenier@cgsecurity.org>
https://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 9.3, Cygwin32 3001.4
ext2fs lib: 1.45.3, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20140608, curses lib: ncurses 6.1
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sda)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdb)=2000392994816
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=2000392994816
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=308679802880
filewin32_getfilesize(\\.\D:) GetFileSize err Incorrect function.

filewin32_setfilepointer(\\.\D:) SetFilePointer err Incorrect function.

Warning: can't get size for \\.\D:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\J:)=1000195448832
Hard disk list
Disk /dev/sda - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512 - WDC WD50 00BEVT-22A0R, S/N:W -DXW1C5AM02812, FW:01.0
Disk /dev/sdb - 2000 GB / 1863 GiB - CHS 243200 255 63, sector size=512 - WD My Book, S/N:WU2Q10140339, FW:1015

Partition table type (auto): Intel
Disk /dev/sdb - 2000 GB / 1863 GiB - WD My Book
Partition table type: Intel

Analyse Disk /dev/sdb - 2000 GB / 1863 GiB - CHS 243200 255 63
Geometry from i386 MBR: head=255 sector=63
check_part_i386 failed for partition type 07
Current partition structure:
Invalid NTFS or exFAT boot
1 * HPFS - NTFS 0 32 33 121600 75 59 1953506736
1 * HPFS - NTFS 0 32 33 121600 75 59 1953506736

---------------------------------

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cgrenier
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Posts: 5316
Joined: 18 Feb 2012, 15:08
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Re: Help with my MyBook

#2 Post by cgrenier »

Try TestDisk, Advanced, Boot, RebuildBS, List. If you can see your files, choose Write, confirm, Quit and restart your computer.

BlackWitch
Posts: 6
Joined: 20 Aug 2020, 10:32

Re: Help with my MyBook

#3 Post by BlackWitch »

Hi.

Many thanks, I'll try that now.

Here's the log file from that last session. It didn't look good to me, but I don't really know what it all means?



Thu Aug 20 08:50:11 2020
Command line: TestDisk

TestDisk 7.2-WIP, Data Recovery Utility, August 2020
Christophe GRENIER <grenier@cgsecurity.org>
https://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 9.3, Cygwin32 3001.4
ext2fs lib: 1.45.3, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20140608, curses lib: ncurses 6.1
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sda)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdb)=2000392994816
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=2000392994816
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=308679802880
filewin32_getfilesize(\\.\D:) GetFileSize err Incorrect function.

filewin32_setfilepointer(\\.\D:) SetFilePointer err Incorrect function.

Warning: can't get size for \\.\D:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\J:)=1000195448832
Hard disk list
Disk /dev/sda - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512 - WDC WD50 00BEVT-22A0R, S/N:W -DXW1C5AM02812, FW:01.0
Disk /dev/sdb - 2000 GB / 1863 GiB - CHS 243200 255 63, sector size=512 - WD My Book, S/N:WU2Q10140339, FW:1015

Partition table type (auto): Intel
Disk /dev/sdb - 2000 GB / 1863 GiB - WD My Book
Partition table type: Intel

Analyse Disk /dev/sdb - 2000 GB / 1863 GiB - CHS 243200 255 63
Geometry from i386 MBR: head=255 sector=63
check_part_i386 failed for partition type 07
Current partition structure:
Invalid NTFS or exFAT boot
1 * HPFS - NTFS 0 32 33 121600 75 59 1953506736
1 * HPFS - NTFS 0 32 33 121600 75 59 1953506736

search_part()
Disk /dev/sdb - 2000 GB / 1863 GiB - CHS 243200 255 63
NTFS at 0/65/2
filesystem size 1953506736
sectors_per_cluster 8
mft_lcn 786432
mftmirr_lcn 122094170
clusters_per_mft_record -10
clusters_per_index_record 1
HPFS - NTFS 0 65 2 121600 108 28 1953506736
NTFS, blocksize=4096, 1000 GB / 931 GiB
BAD_RS LBA=1217698266 10583
file_pread(5,3,buffer,1217698266(343147/142/62)) lseek err Invalid argument
file_pread(5,1,buffer,1217698266(343147/142/62)) lseek err Invalid argument
check_FAT: can't read FAT boot sector
check_part_i386 failed for partition type 01
FAT12 343147 142 62 521156 85 54 2859710987
This partition ends after the disk limits. (start=5512665562, size=2859710987, end=8372376548, disk end=3907017568)
file_pread(5,2,buffer,3907018751(243200/170/42)) lseek err Invalid argument
file_pread(5,1,buffer,3907018751(243200/170/42)) lseek err Invalid argument
file_pread(5,2,buffer,3907018752(243200/170/43)) lseek err Invalid argument
file_pread(5,14,buffer,3907018754(243200/170/45)) lseek err Invalid argument
file_pread(5,3,buffer,3907018768(243200/170/59)) lseek err Invalid argument
file_pread(5,3,buffer,3907018815(243200/171/43)) lseek err Invalid argument
file_pread(5,8,buffer,3907018831(243200/171/59)) lseek err Invalid argument
file_pread(5,11,buffer,3907018878(243200/172/43)) lseek err Invalid argument
file_pread(5,2,buffer,3907020800(243200/203/12)) lseek err Invalid argument
Disk /dev/sdb - 2000 GB / 1863 GiB - CHS 243200 255 63
Check the harddisk size: HD jumper settings, BIOS detection...
The harddisk (2000 GB / 1863 GiB) seems too small! (< 4286 GB / 3992 GiB)
The following partition can't be recovered:
FAT12 343147 142 62 521156 85 54 2859710987

Results
* HPFS - NTFS 0 65 2 121600 117 53 1953507328
NTFS, blocksize=4096, 1000 GB / 931 GiB
$MFT has invalid magic.
ntfs_mft_load(): Failed.
Failed to load $MFT: Input/output error.
Failed to startup volume: Input/output error.
$MFT has invalid magic.
ntfs_mft_load(): Failed.
Failed to load $MFT: Input/output error.
$MFT has invalid magic.
ntfs_mft_load(): Failed.
Failed to load $MFT: Input/output error.
Failed to startup volume: Input/output error.
$MFT has invalid magic.
ntfs_mft_load(): Failed.
Failed to load $MFT: Input/output error.
$MFT has invalid magic.
ntfs_mft_load(): Failed.
Failed to load $MFT: Input/output error.
Failed to startup volume: Input/output error.
$MFT has invalid magic.
ntfs_mft_load(): Failed.
Failed to load $MFT: Input/output error.
$MFT has invalid magic.
ntfs_mft_load(): Failed.
Failed to load $MFT: Input/output error.
Failed to startup volume: Input/output error.
$MFT has invalid magic.
ntfs_mft_load(): Failed.
Failed to load $MFT: Input/output error.

recuperation
Posts: 957
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: Help with my MyBook

#4 Post by recuperation »

You seem to have lots of read errors.
Checkout the available tools from WD to get two SMART reports for both drives.
For single drives I would recommend smartmontools but as your combined drives have to act like one unique drive but I have no experience how to get 2 individual reports.
Maybe it's possible to put one drive after the other into a docking station running under Linux.

Post the SMART parameters here attaching them as a text file or picture using the attachment function below.
The next hint would be to duplicate the RAID array using ddrescue.

BlackWitch
Posts: 6
Joined: 20 Aug 2020, 10:32

Re: Help with my MyBook

#5 Post by BlackWitch »

Hi.

Thanks for the advice.

My laptop somehow re-booted over night but trying the re-build option again it's come up with this, any further advice?:

TestDisk 7.2-WIP, Data Recovery Utility, August 2020 Christophe GRENIER <grenier@cgsecurity.org> https://www.cgsecurity.org Disk /dev/sdb - 2000 GB / 1863 GiB - CHS 243200 255 63 Partition Start End Size in sectors 1 * HPFS - NTFS 0 32 33 121600 75 59 1953506736 Boot sector Status: Bad Backup boot sector Status: Bad Sectors are not identical. A valid NTFS Boot sector must be present in order to access any data; even if the partition is not bootable. >[ Quit ] [Rebuild BS] [ Dump ] Return to Advanced menu

BlackWitch
Posts: 6
Joined: 20 Aug 2020, 10:32

Re: Help with my MyBook

#6 Post by BlackWitch »

Using a quick search in Data Lifeguard it's come up as a PASS

I'm confused now.

Unfortunately I don't use Linux.

Any other suggestions? I really need to save my drive.

recuperation
Posts: 957
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: Help with my MyBook

#7 Post by recuperation »

If you can't follow the advice given you would have to bite the bullet and contact a professional data recovery company.

BlackWitch
Posts: 6
Joined: 20 Aug 2020, 10:32

Re: Help with my MyBook

#8 Post by BlackWitch »

I can and I have followed the advice but I am unable to use Linux, that is all.

I'm just looking for any other advice.

Thanks

recuperation
Posts: 957
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: Help with my MyBook

#9 Post by recuperation »

There is no Windows equivalent to ddrescue in Linux => There is no other advice.
smartmontools is available for Windows, too.

BlackWitch
Posts: 6
Joined: 20 Aug 2020, 10:32

Re: Help with my MyBook

#10 Post by BlackWitch »

Many thanks.

Do you think my drive beyond repair? Should I just re-format it?

I can't understand how this happened to my drive. It was working fine the other week. I've not used it in a few weeks.

If you have any other ideas on how I can recover the data, please update me.

Many thanks

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