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Testdisk can't find my device

Posted: 25 Apr 2014, 16:31
by izzee
Ye, well my hard drive recently decided to give the "format to use" message and so I quickly downloaded testdisk to remedy the situation, however, I encountered a problem. Testdisk doesn't recognise the hard drive, it's no where to be seen. does anyone know how to rectify this problem?

Re: Testdisk can't find my device

Posted: 27 Apr 2014, 09:56
by cgrenier
Check that you are running TestDisk from a Windows account in the Administrators group. If you see all your disks except this one, the problem is probably hardware.

Re: Testdisk can't find my device

Posted: 27 Apr 2014, 15:06
by izzee
Yes, I think the hard drive is broken. Is there no way to recover the data that was on it?

Re: Testdisk can't find my device

Posted: 28 Apr 2014, 09:09
by cgrenier
It's possible to recover data but for hardware problems, you need to contact a data recovery company.