Problems with my external hard drive

How to use TestDisk to recover lost partition
Forum rules
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
Message
Author
Anasus
Posts: 7
Joined: 07 Jun 2015, 20:15

Re: Problems with my external hard drive

#11 Post by Anasus »

Sorry! I dind't understand.

I do want to recover all my files. Maybe I didn't explain myself well, because I'm Spanish and I don't know technnical English well.

I do what you said, but my problems are with the hard drive that you connect with usb.

I'll post the results again. Thanks!

User avatar
Fiona
Posts: 2835
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: Problems with my external hard drive

#12 Post by Fiona »

do what you said, but my problems are with the hard drive that you connect with usb.
In TestDisk, you can select your affected disk to run a diagnose on it.
It doesn't matter if it's an internal or an external USB-Disk.

Fiona

Anasus
Posts: 7
Joined: 07 Jun 2015, 20:15

Re: Problems with my external hard drive

#13 Post by Anasus »

This is what I get:

TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org

Disk /dev/sdc - 500 GB / 465 GiB - CHS 60801 255 63
Current partition structure:
Partition Start End Size in sectors

check_FAT: Incorrect number of sectors per FAT
Invalid FAT boot sector
1 * FAT32 LBA 0 1 2 60800 254 63 976768001
1 * FAT32 LBA 0 1 2 60800 254 63 976768001


*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
>[Quick Search] [ Backup ]
Try to locate partition

User avatar
Fiona
Posts: 2835
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: Problems with my external hard drive

#14 Post by Fiona »

check_FAT: Incorrect number of sectors per FAT
Invalid FAT boot sector
1 * FAT32 LBA 0 1 2 60800 254 63 976768001
Looks like that your boot sector is not OK and your FAT length doesn't match either.
To exclude any problems, can you run Quick Search?
If it hangs, please let me know.
Actually, it shouldn't tak as long.

Fiona

Anasus
Posts: 7
Joined: 07 Jun 2015, 20:15

Re: Problems with my external hard drive

#15 Post by Anasus »

It's running, but it might take some time. I'll post it when it's finished :)

User avatar
Fiona
Posts: 2835
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: Problems with my external hard drive

#16 Post by Fiona »

Ok, it's only intended to find another correct FAT-partition.
Otherwise a boot sector diagnose will follow.
I'll write all instructions then.

Fiona

TaJm
Posts: 9
Joined: 07 Jun 2015, 11:44

Re: Problems with my external hard drive

#17 Post by TaJm »

To clarify TaJm has no desire to save any data, Anasus would like to save files if possible. I apologize for any confusion.

User avatar
Fiona
Posts: 2835
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: Problems with my external hard drive

#18 Post by Fiona »

@ TaJm
Thank's for mention it, that I've 1 topic including 2 cases!
In your case, you should check your disk using CrystalDiskInfo and if the status of your disk is good, you should consider to run chkdsk as described in my post above.
The portable version is directly executable and you'll see the status of your disk either Good, Caution or Bad.
Please let me know the status of your disk using crystaldiskinfo.
You can use the menu disk to select your affected disk.

Fiona

Anasus
Posts: 7
Joined: 07 Jun 2015, 20:15

Re: Problems with my external hard drive

#19 Post by Anasus »

Hello again!

This is what said afther the quick search

TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org

Disk /dev/sdc - 500 GB / 465 GiB - CHS 60801 255 63
Partition Start End Size in sectors


Keys A: add partition, L: load backup, Enter: to continue

I really appreciate all your instructions ^^

Locked