[HELP] WD My Passport 2TB suddenly RAW

How to use TestDisk to recover lost partition
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steevee
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[HELP] WD My Passport 2TB suddenly RAW

#1 Post by steevee » 18 Aug 2019, 12:40

I have Western Digital 2TB (External HDD without Any OS'es Inside/Just Regular Files), but suddenly RAW (not NTFS anymore :cry: )

Image

Image

I can't view any files/structures with TestDisk.

When I choosed Intel (Intel/PC Partition) on the Partition Table list and Start to Analyse, It's shown
Warning: Bad Ending Head (CHS and LBA don't match)
No Partition is Bootable
Try to Locate Partition

Image

But, When I choosed EFI GPT Partition on the Partition Table list and Start to Analyse, It's shown
check_FAT: can't read FAT Boot Sector
No FAT, NTFS, ext2, JFS, Reiser, cramfs, or XFS marker
Try to Locate Partition


Image

Please someone Help Me

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cgrenier
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Re: [HELP] WD My Passport 2TB suddenly RAW

#2 Post by cgrenier » 19 Aug 2019, 06:41

Run TestDisk, select /dev/sdb, EFI GPT, Advanced, Boot, RebuildBS, List.
If you can see your files, choose Write, confirm, Quit and restart your computer.
If it doesn't work, try PhotoRec.
Good luck

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steevee
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Re: [HELP] WD My Passport 2TB suddenly RAW

#3 Post by steevee » 19 Aug 2019, 16:36

cgrenier wrote:
19 Aug 2019, 06:41
Run TestDisk, select /dev/sdb, EFI GPT, Advanced, Boot, RebuildBS, List.
If you can see your files, choose Write, confirm, Quit and restart your computer.
If it doesn't work, try PhotoRec.
Good luck
There's no Boot (RebuildBS) options

Image

I tried PhotoRec_Win.exe and seem like this

Image

Image

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cgrenier
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Re: [HELP] WD My Passport 2TB suddenly RAW

#4 Post by cgrenier » 19 Aug 2019, 19:37

Force the type using the "Type" menu to MS Data and NTFS.

The time displayed by PhotoRec seems too high. Does your disk make some unusual noise ?

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steevee
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Re: [HELP] WD My Passport 2TB suddenly RAW

#5 Post by steevee » 20 Aug 2019, 16:38

cgrenier wrote:
19 Aug 2019, 19:37
Force the type using the "Type" menu to MS Data and NTFS.

The time displayed by PhotoRec seems too high. Does your disk make some unusual noise ?
No Noise

recuperation
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Re: [HELP] WD My Passport 2TB suddenly RAW

#6 Post by recuperation » 20 Aug 2019, 17:19

Slow reading speeds often indicate read errors.

Please check the SMART parameters (health) of your drive with smartmontools or Crystaldiskinfo.
Post your smartmontools logfile here.

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steevee
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Re: [HELP] WD My Passport 2TB suddenly RAW

#7 Post by steevee » 21 Aug 2019, 03:45

recuperation wrote:
20 Aug 2019, 17:19
Slow reading speeds often indicate read errors.

Please check the SMART parameters (health) of your drive with smartmontools or Crystaldiskinfo.
Post your smartmontools logfile here.

Code: Select all

C:\Program Files\smartmontools\bin>smartctl.exe -i /dev/sdc
smartctl 7.0 2018-12-30 r4883 [x86_64-w64-mingw32-2008r2-sp1] (sf-7.0-1)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD20SDZW-11JJ8S1
Serial Number:    WD-WXW1AA8JL5EP
LU WWN Device Id: 5 0014ee 210a568d6
Firmware Version: 01.01A01
User Capacity:    2,000,365,379,584 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Aug 21 09:35:55 2019 SEAST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Code: Select all

C:\Program Files\smartmontools\bin>smartctl.exe -H /dev/sdc
smartctl 7.0 2018-12-30 r4883 [x86_64-w64-mingw32-2008r2-sp1] (sf-7.0-1)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
Failed Attributes:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_
FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   001   001   051    Pre-fail  Always   FAILI
NG_NOW 123464

Code: Select all

C:\Program Files\smartmontools\bin>smartctl.exe -t short /dev/sdc
smartctl 7.0 2018-12-30 r4883 [x86_64-w64-mingw32-2008r2-sp1] (sf-7.0-1)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Short self-test routine immediately in off-line
mode".
Drive command "Execute SMART Short self-test routine immediately in off-line mod
e" successful.
Testing has begun.
Please wait 2 minutes for test to complete.
Test will complete after Wed Aug 21 09:38:58 2019

Use smartctl -X to abort test.

Code: Select all

C:\Program Files\smartmontools\bin>smartctl.exe -l selftest /dev/sdc
smartctl 7.0 2018-12-30 r4883 [x86_64-w64-mingw32-2008r2-sp1] (sf-7.0-1)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA
_of_first_error
# 1  Short offline       Completed without error       00%      1822         -
# 2  Short offline       Completed: unknown failure    90%       283         -

Code: Select all

C:\Program Files\smartmontools\bin>smartctl.exe -t long /dev/sdc
smartctl 7.0 2018-12-30 r4883 [x86_64-w64-mingw32-2008r2-sp1] (sf-7.0-1)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Extended self-test routine immediately in off-li
ne mode".
Drive command "Execute SMART Extended self-test routine immediately in off-line
mode" successful.
Testing has begun.
Please wait 266 minutes for test to complete.
Test will complete after Wed Aug 21 14:07:40 2019

Use smartctl -X to abort test.

C:\Program Files\smartmontools\bin>

recuperation
Posts: 243
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: [HELP] WD My Passport 2TB suddenly RAW

#8 Post by recuperation » 21 Aug 2019, 07:15

Please stop running the extended test because the only tolerable activity is to duplicate the drive.
Use the -a parameter to just read the current state of parameters without testing.

Your drive said:
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
I read this message for the first time.
Do not use Testdisk or Photorec on this drive.

You have to decide if you risk further degradation by running ddrescue to create a copy of the readable sectors or if you contact professional companies like Kroll or Attingo for help.
Good luck!

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