Linux repair attempt - external WD MyPassport
Posted: 22 May 2014, 07:19
I am trying to recover files from an external HD that is connected via USB on a Linux system. When I plug the drive in, I can feel the drive spin up. I run dmesg and I can see that the system recognizes that a drive was plugged in, but only goes through a couple of lines.
Here is what happens with the drive in question:
[ 1646.023029] usb 1-1: new high-speed USB device number 9 using ehci-pci
[ 1646.155199] usb 1-1: New USB device found, idVendor=13fd, idProduct=1617
[ 1646.155211] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Here is an example of a successfully mounted drive:
[ 1715.006662] usb 2-3: New USB device found, idVendor=1058, idProduct=0704
[ 1715.006675] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1715.006682] usb 2-3: Product: External HDD
[ 1715.006688] usb 2-3: Manufacturer: Western Digital
[ 1715.006693] usb 2-3: SerialNumber: 5758453330384A584B313432
[ 1715.007229] usb-storage 2-3:1.0: Quirks match for vid 1058 pid 0704: 8000
[ 1715.007292] scsi7 : usb-storage 2-3:1.0
[ 1716.004436] scsi 7:0:0:0: Direct-Access WD 1600BEV External 1.05 PQ: 0 ANSI: 4
[ 1716.006380] sd 7:0:0:0: Attached scsi generic sg4 type 0
[ 1716.007725] sd 7:0:0:0: [sdd] 312581808 512-byte logical blocks: (160 GB/149 GiB)
[ 1716.008894] sd 7:0:0:0: [sdd] Write Protect is off
[ 1716.008906] sd 7:0:0:0: [sdd] Mode Sense: 21 00 00 00
[ 1716.012432] sd 7:0:0:0: [sdd] No Caching mode page found
[ 1716.012444] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1716.016389] sd 7:0:0:0: [sdd] No Caching mode page found
[ 1716.016399] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1716.056223] sdd: sdd1
[ 1716.060440] sd 7:0:0:0: [sdd] No Caching mode page found
[ 1716.060452] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1716.060461] sd 7:0:0:0: [sdd] Attached SCSI disk
So the system doesn't see the drive, and testdisk can't see the drive either. I know this isn't a test disk question, per se, but maybe someone has a suggestion on how to fix this issue.
The things that stand out to me are the zeros that are returned for the manufacturer, product and SN. Maybe this is a clue, but maybe not. Any ideas?
Here is what happens with the drive in question:
[ 1646.023029] usb 1-1: new high-speed USB device number 9 using ehci-pci
[ 1646.155199] usb 1-1: New USB device found, idVendor=13fd, idProduct=1617
[ 1646.155211] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Here is an example of a successfully mounted drive:
[ 1715.006662] usb 2-3: New USB device found, idVendor=1058, idProduct=0704
[ 1715.006675] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1715.006682] usb 2-3: Product: External HDD
[ 1715.006688] usb 2-3: Manufacturer: Western Digital
[ 1715.006693] usb 2-3: SerialNumber: 5758453330384A584B313432
[ 1715.007229] usb-storage 2-3:1.0: Quirks match for vid 1058 pid 0704: 8000
[ 1715.007292] scsi7 : usb-storage 2-3:1.0
[ 1716.004436] scsi 7:0:0:0: Direct-Access WD 1600BEV External 1.05 PQ: 0 ANSI: 4
[ 1716.006380] sd 7:0:0:0: Attached scsi generic sg4 type 0
[ 1716.007725] sd 7:0:0:0: [sdd] 312581808 512-byte logical blocks: (160 GB/149 GiB)
[ 1716.008894] sd 7:0:0:0: [sdd] Write Protect is off
[ 1716.008906] sd 7:0:0:0: [sdd] Mode Sense: 21 00 00 00
[ 1716.012432] sd 7:0:0:0: [sdd] No Caching mode page found
[ 1716.012444] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1716.016389] sd 7:0:0:0: [sdd] No Caching mode page found
[ 1716.016399] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1716.056223] sdd: sdd1
[ 1716.060440] sd 7:0:0:0: [sdd] No Caching mode page found
[ 1716.060452] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1716.060461] sd 7:0:0:0: [sdd] Attached SCSI disk
So the system doesn't see the drive, and testdisk can't see the drive either. I know this isn't a test disk question, per se, but maybe someone has a suggestion on how to fix this issue.
The things that stand out to me are the zeros that are returned for the manufacturer, product and SN. Maybe this is a clue, but maybe not. Any ideas?