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Unable to open TestDisk after download and extracting

Posted: 08 Oct 2014, 16:20
by fdm2000
I apologize if I am not in the correct forum venue - I could not find a general discussion forum.


I am new to the forum and to TestDisk. I have attempted to open the extracted 6.14 and the 7 apps and with both I am getting alternating error messages that iconv.dll and/or cygwin1.dll are missing. I am running Win 7 Professional and have tried installing both the Win version and the win 64 bit version in both 6.14 and beta 7 with the same error results.

Anyone know why this is occurring and if it is possible for me to open and use either of the above versions?

Frank

Re: Unable to open TestDisk after download and extracting

Posted: 13 Oct 2014, 07:09
by cgrenier
Extract all the files and you will not have the problem...

Re: Unable to open TestDisk after download and extracting

Posted: 13 Oct 2014, 16:17
by fdm2000
Thanks for the response and suggestion - I have installed the program 3 times and extracted the files but still getting the error messages. Apparently something is corrupting the downloads?

Frank

Re: Unable to open TestDisk after download and extracting

Posted: 14 Oct 2014, 06:50
by Fiona
I downloaded the newest version testdisk 7 and tried to reproduce your problem, but everything worked right.
Something to try would be, for extracting files, you can use 7zip and right click testdisk_win.exe or photorec_win.exe and run as administrator.
Disabling of antivirus could help too?

Re: Unable to open TestDisk after download and extracting

Posted: 15 Oct 2014, 16:21
by fdm2000
Thanks to cgrenier and Fiona - I reinstalled after inactivating my antivirus app and I now have TestDisk up and running.

Frank