I purchased a Toshiba 5TB external drive. After transferring roughly 1TB to the new drive I ran into a problem with my cursor. The next thing I knew a window opened with the word "format" in big letters. By the time I got control of my cursor to cancel the format, I found that my new drive was empty. A friend recommended your program and I've downloaded it, but I don't know how to use it to recover my data.
Any and all help will be appreciated.
Thank you,
Ed
I would appreciate some help, please.
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When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf