Hi I know that similar problems have been posted numerous times but hope someone will help me.
I have 2 near identical Seagate 3tb drives as storage.
I unexpectedly lost power now I cant access one of my drives, the one containing all my family photos vids .
I have tried to use testdisk myself but I'm going round in circles as I'm not really sure what I should be doing.
symptoms.
in computer management the drive now shows up as raw.
[img]
I have run chkdsk this is what I got:
C:\WINDOWS\system32>chkdsk /f e:
The type of the file system is NTFS.
Volume label is Tools Programs+MyDocuments.
Corrupt master file table. Windows will attempt to recover
master file table from disk.
Windows cannot recover master file table. CHKDSK aborted.
When I open testdisk this is the first window
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Select a media (use Arrow keys, then press Enter):
>Disk \\.\PhysicalDrive0 - 250 GB / 232 GiB
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB
Disk \\.\PhysicalDrive2 - 3000 GB / 2794 GiB
Drive C: - 249 GB / 232 GiB
Drive D: - 3000 GB / 2794 GiB
Drive E: - 3000 GB / 2794 GiB
>[Proceed ] [ Quit ]
As I said the problem disk is drive E which is physical drive 1, this is my first problem I'm not sure if I should select physical drive 1, or drive E to proceed. or what I should be doing next? My gandaughters photos are very precious to me so any help would be most appreciated.
Drive unreadable please help a novice
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When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
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Re: Drive unreadable please help a novice
select physical drive 1, Advanced, Boot, List
Please post the testdisk.log file content if you are unable to copy your files.
Please post the testdisk.log file content if you are unable to copy your files.
Re: Drive unreadable please help a novice
selected physical drive 1, proceed, testdisk selected EFI GPT as partition type obviously this is wrong so I selected intel-enter, advanced enter and I'm shown this:
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Partition Start End Size in sectors
> 1 P EFI GPT 0 0 2 267349 89 4 4294967295
[ Type ] >[Image Creation] [ Quit ]
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Partition Start End Size in sectors
> 1 P EFI GPT 0 0 2 267349 89 4 4294967295
[ Type ] >[Image Creation] [ Quit ]
Re: Drive unreadable please help a novice
ok managed to change this to HPFS-NTFS in Type.
Selected Boot but don't get the option "List"?
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Partition Start End Size in sectors
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
Boot sector
Status: Bad
Backup boot sector
Status: Bad
Sectors are not identical.
A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
>[ Quit ] [Rebuild BS] [ Dump ]
Selected Boot but don't get the option "List"?
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Partition Start End Size in sectors
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
Boot sector
Status: Bad
Backup boot sector
Status: Bad
Sectors are not identical.
A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
>[ Quit ] [Rebuild BS] [ Dump ]
Re: Drive unreadable please help a novice
returned to previous screen selected list got the response cant open filesystem. Filesystem seems damaged.
Re: Drive unreadable please help a novice
testdisk logfile:
ed Apr 20 17:21:38 2016
Command line: TestDisk
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 4.9, MinGW 3.11
Compilation date: Apr 18 2015 13:02:07
ext2fs lib: none, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20120504, curses lib: pdcurses build 3401
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=250059350016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=249585205248
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=3000591450112
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\E:)=3000457232384
filewin32_getfilesize(\\.\F:) GetFileSize err Incorrect function.
filewin32_setfilepointer(\\.\F:) SetFilePointer err Incorrect function.
Warning: can't get size for \\.\F:
filewin32_getfilesize(\\.\G:) GetFileSize err Incorrect function.
filewin32_setfilepointer(\\.\G:) SetFilePointer err Incorrect function.
Warning: can't get size for \\.\G:
Hard disk list
Disk \\.\PhysicalDrive0 - 250 GB / 232 GiB - CHS 30401 255 63, sector size=512
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Disk \\.\PhysicalDrive2 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive C: - 249 GB / 232 GiB - CHS 30343 255 63, sector size=512
Drive D: - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive E: - 3000 GB / 2794 GiB - CHS 364784 255 63, sector size=512
Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB
Partition table type: Intel
Interface Advanced
Geometry from i386 MBR: head=256 sector=63
check_part_i386 1 type EE: no test
1 P EFI GPT 0 0 2 267349 89 4 4294967295
Change partition type:
1 P EFI GPT 0 0 2 267349 89 4 4294967295
Change partition type:
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
ntfs_boot_sector
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
filesystem size 35 1
sectors_per_cluster 0 0
mft_lcn 1565565838 0
mftmirr_lcn 4118252379 0
clusters_per_mft_record -91 0
clusters_per_index_record -9 0
Boot sector
Status: Bad
Backup boot sector
Status: Bad
Sectors are not identical.
A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
Failed to startup volume: Invalid argument.
Not an exFAT boot sector.
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
Can't open filesystem. Filesystem seems damaged.
ntfs_boot_sector
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
filesystem size 35 1
sectors_per_cluster 0 0
mft_lcn 1565565838 0
mftmirr_lcn 4118252379 0
clusters_per_mft_record -91 0
clusters_per_index_record -9 0
Boot sector
Status: Bad
Backup boot sector
Status: Bad
Sectors are not identical.
A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
Failed to startup volume: Invalid argument.
ed Apr 20 17:21:38 2016
Command line: TestDisk
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 4.9, MinGW 3.11
Compilation date: Apr 18 2015 13:02:07
ext2fs lib: none, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20120504, curses lib: pdcurses build 3401
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=250059350016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=249585205248
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=3000591450112
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\E:)=3000457232384
filewin32_getfilesize(\\.\F:) GetFileSize err Incorrect function.
filewin32_setfilepointer(\\.\F:) SetFilePointer err Incorrect function.
Warning: can't get size for \\.\F:
filewin32_getfilesize(\\.\G:) GetFileSize err Incorrect function.
filewin32_setfilepointer(\\.\G:) SetFilePointer err Incorrect function.
Warning: can't get size for \\.\G:
Hard disk list
Disk \\.\PhysicalDrive0 - 250 GB / 232 GiB - CHS 30401 255 63, sector size=512
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Disk \\.\PhysicalDrive2 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive C: - 249 GB / 232 GiB - CHS 30343 255 63, sector size=512
Drive D: - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive E: - 3000 GB / 2794 GiB - CHS 364784 255 63, sector size=512
Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB
Partition table type: Intel
Interface Advanced
Geometry from i386 MBR: head=256 sector=63
check_part_i386 1 type EE: no test
1 P EFI GPT 0 0 2 267349 89 4 4294967295
Change partition type:
1 P EFI GPT 0 0 2 267349 89 4 4294967295
Change partition type:
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
ntfs_boot_sector
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
filesystem size 35 1
sectors_per_cluster 0 0
mft_lcn 1565565838 0
mftmirr_lcn 4118252379 0
clusters_per_mft_record -91 0
clusters_per_index_record -9 0
Boot sector
Status: Bad
Backup boot sector
Status: Bad
Sectors are not identical.
A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
Failed to startup volume: Invalid argument.
Not an exFAT boot sector.
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
Can't open filesystem. Filesystem seems damaged.
ntfs_boot_sector
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
filesystem size 35 1
sectors_per_cluster 0 0
mft_lcn 1565565838 0
mftmirr_lcn 4118252379 0
clusters_per_mft_record -91 0
clusters_per_index_record -9 0
Boot sector
Status: Bad
Backup boot sector
Status: Bad
Sectors are not identical.
A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
Failed to startup volume: Invalid argument.
Re: Drive unreadable please help a novice
trying rebuild bootsector option now will post results.
Re: Drive unreadable please help a novice
Well I messed that up back to the start, drive is now showing 3 partitions in windows.
Re: Drive unreadable please help a novice
ok new day new start.
First as I said last night I managed to accidentally create a new partition on the drive of 746.39 gb of unallocated space.
After reading a couple of old threads I have removed my D drive leaving only C and the problem E drives, easily distinguishable.
I will run testdisk to analyse then post the new logfile in the hope someone might help me. this time I wont try to grow a brain and do things myself testdisk is to complicated for me
Selected physicaldrive1 whitch is the E drive,
again testdisk thinks it is EFI GPT partition type, which I changed to Intel, confirm Analyse here is the results and logfile:
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Current partition structure:
Partition Start End Size in sectors
Error: size boot_sector 1565300736 > partition 4294967295
Invalid NTFS or EXFAT boot
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
>[Quick Search] [ Backup ]
Try to locate partition
Logfile:
Thu Apr 21 10:28:22 2016
Command line: TestDisk
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 4.9, MinGW 3.11
Compilation date: Apr 18 2015 13:02:07
ext2fs lib: none, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20120504, curses lib: pdcurses build 3401
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=250059350016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=249585205248
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\E:)=2199023255040
filewin32_getfilesize(\\.\F:) GetFileSize err Incorrect function.
filewin32_setfilepointer(\\.\F:) SetFilePointer err Incorrect function.
Warning: can't get size for \\.\F:
filewin32_getfilesize(\\.\G:) GetFileSize err Incorrect function.
filewin32_setfilepointer(\\.\G:) SetFilePointer err Incorrect function.
Warning: can't get size for \\.\G:
Hard disk list
Disk \\.\PhysicalDrive0 - 250 GB / 232 GiB - CHS 30401 255 63, sector size=512
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive C: - 249 GB / 232 GiB - CHS 30343 255 63, sector size=512
Drive E: - 2199 GB / 2047 GiB - CHS 267349 255 63, sector size=512
Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB
Partition table type: Intel
Analyse Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Geometry from i386 MBR: head=255 sector=63
NTFS at 16/113/34
Error: size boot_sector 1565300736 > partition 4294967295
check_part_i386 failed for partition type 07
Current partition structure:
Error: size boot_sector 1565300736 > partition 4294967295
Invalid NTFS or EXFAT boot
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
Next I confirmed Quick search which gave me this screen:
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Partition Start End Size in sectors
>* HPFS - NTFS 16 113 34 364801 66 1 5860268032
Structure: Ok. Use Up/Down Arrow keys to select partition.
Use Left/Right Arrow keys to CHANGE partition characteristics:
*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
Keys A: add partition, L: load backup, T: change type, P: list files,
Enter: to continue
NTFS, blocksize=4096, 3000 GB / 2794 GiB
I see the Size in sectors is wrong it should be 5860528065?
I confirmed P list files and got the message Cant open filesystem. Filesystem seems damaged.
Lacking any help i have started fallowing the tutorial "Testdisk step by step".
so I have now selected and confirmed "Deeper Search", Awaiting results. and advice please.
First as I said last night I managed to accidentally create a new partition on the drive of 746.39 gb of unallocated space.
After reading a couple of old threads I have removed my D drive leaving only C and the problem E drives, easily distinguishable.
I will run testdisk to analyse then post the new logfile in the hope someone might help me. this time I wont try to grow a brain and do things myself testdisk is to complicated for me
Selected physicaldrive1 whitch is the E drive,
again testdisk thinks it is EFI GPT partition type, which I changed to Intel, confirm Analyse here is the results and logfile:
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Current partition structure:
Partition Start End Size in sectors
Error: size boot_sector 1565300736 > partition 4294967295
Invalid NTFS or EXFAT boot
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
>[Quick Search] [ Backup ]
Try to locate partition
Logfile:
Thu Apr 21 10:28:22 2016
Command line: TestDisk
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 4.9, MinGW 3.11
Compilation date: Apr 18 2015 13:02:07
ext2fs lib: none, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20120504, curses lib: pdcurses build 3401
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=250059350016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=249585205248
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\E:)=2199023255040
filewin32_getfilesize(\\.\F:) GetFileSize err Incorrect function.
filewin32_setfilepointer(\\.\F:) SetFilePointer err Incorrect function.
Warning: can't get size for \\.\F:
filewin32_getfilesize(\\.\G:) GetFileSize err Incorrect function.
filewin32_setfilepointer(\\.\G:) SetFilePointer err Incorrect function.
Warning: can't get size for \\.\G:
Hard disk list
Disk \\.\PhysicalDrive0 - 250 GB / 232 GiB - CHS 30401 255 63, sector size=512
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive C: - 249 GB / 232 GiB - CHS 30343 255 63, sector size=512
Drive E: - 2199 GB / 2047 GiB - CHS 267349 255 63, sector size=512
Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB
Partition table type: Intel
Analyse Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Geometry from i386 MBR: head=255 sector=63
NTFS at 16/113/34
Error: size boot_sector 1565300736 > partition 4294967295
check_part_i386 failed for partition type 07
Current partition structure:
Error: size boot_sector 1565300736 > partition 4294967295
Invalid NTFS or EXFAT boot
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
Next I confirmed Quick search which gave me this screen:
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Partition Start End Size in sectors
>* HPFS - NTFS 16 113 34 364801 66 1 5860268032
Structure: Ok. Use Up/Down Arrow keys to select partition.
Use Left/Right Arrow keys to CHANGE partition characteristics:
*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
Keys A: add partition, L: load backup, T: change type, P: list files,
Enter: to continue
NTFS, blocksize=4096, 3000 GB / 2794 GiB
I see the Size in sectors is wrong it should be 5860528065?
I confirmed P list files and got the message Cant open filesystem. Filesystem seems damaged.
Lacking any help i have started fallowing the tutorial "Testdisk step by step".
so I have now selected and confirmed "Deeper Search", Awaiting results. and advice please.
Re: Drive unreadable please help a novice
never mind I give up time for some recovery software!