External HD Not Showing up in Windows

Using TestDisk to repair the filesystem
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johnmattox
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Joined: 07 Feb 2019, 04:57

External HD Not Showing up in Windows

#1 Post by johnmattox » 07 Feb 2019, 05:01

Hello,

I have a 3TB external that has irreplaceable pictures of our kids on it. It stopped working. It fires up and spins but does not appear in windows. The few tutorials I have found about getting it to show up have not gone anywhere.

How can I use testdisk to potentially see the drive and recover the data?

Thank you,
John

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cgrenier
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Re: External HD Not Showing up in Windows

#2 Post by cgrenier » 08 Feb 2019, 07:04

Try ddrescue as described in https://www.cgsecurity.org/testdisk.pdf
If it doesn't work, you will have to contact a data recovery company.

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