Cannot "see" files copied from failing NTFS drive to ext4 drive

Using PhotoRec to recover lost data
Forum rules
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
Post Reply
Message
Author
helix
Posts: 2
Joined: 13 Feb 2020, 20:51

Cannot "see" files copied from failing NTFS drive to ext4 drive

#1 Post by helix »

Hello!

I am using TestDisk in Ubuntu 18.04 to copy a directory of files (about 22,000 files, mostly photos and a few videos) from a failing NTFS-formatted hard disk (it ran Windows 10; I can't boot it anymore but I can still see file system via TestDisk) to the physically separate working ext4-formatted hard disk in the same computer. I am able to copy the directory using TestDisk from the failing hard drive over to the working hard drive, but I cannot "see" the copied folders and files in the Ubuntu file directory. I set the copied file destination as the "Documents" folder on the Ubuntu drive. TestDisk appears to successfully complete the file copying, and I can see that the amount of stored data on the working hard drive has changed by approximately the amount you would expect from having copied the files... I just cannot see the files.

What could be the problem? How might I be able to see these files on the Ubuntu drive so I can get them off the device completely, secured and redundantly backed-up? If more information is needed to diagnose this problem, please do not hesitate to ask. Thank you in advance for any kind attention you can provide.

helix

Sponsored links

User avatar
cgrenier
Site Admin
Posts: 5276
Joined: 18 Feb 2012, 15:08
Location: Le Perreux Sur Marne, France
Contact:

Re: Cannot "see" files copied from failing NTFS drive to ext4 drive

#2 Post by cgrenier »

The destination directory may be owned by root instead of your usual user, so you may need to use <code>chown -R username:usergroup directory</code> to change it.

helix
Posts: 2
Joined: 13 Feb 2020, 20:51

Re: Cannot "see" files copied from failing NTFS drive to ext4 drive

#3 Post by helix »

This was my exact problem and your solution worked. I was able to find the missing files. Thank you so much!

Post Reply