Tough one! BSOD loop on bitlocked intel optane SSD. REPAIR-BDE tool wont work, can i recover files or my OS?

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no1expert1
Posts: 1
Joined: 24 Mar 2021, 23:08

Tough one! BSOD loop on bitlocked intel optane SSD. REPAIR-BDE tool wont work, can i recover files or my OS?

#1 Post by no1expert1 »

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O2021
Tough one! BSOD loop on bitlocked intel optane SSD. REPAIR-BDE tool wont work, can i recover files or my OS?
Hi, I hope anyone here can help me, My laptop (dell inspiron 7391) has now BSOD loop...

I have no back up or recovery point. safe mode and "Win Blue Screen repair tools" are not fixing anything and the come up with somthing about:
D:\recovery\windowsre\Winre.wim\SYStem32\logfiles\srt\srttrail.txt

It happened while i was trying to disable Intel optane feature , which is built in to my intel ssd... i did this so i cant switch it back to PERFORMANCE mode because of a notification i received from the optane GUI tool notifying me of it...

my computer was charged and contented to power supply during the processes so i believe its a bug!

Nor Intel or Dell could troubleshoot or assist, their costumer support don't have a clue if local data is recoverable if it wasn’t backed in a cloud which is my case here.

key facts:

*I have bit locker is enabled and i only have the recovery key...

*once Ive connected the corrupt ssd to a different machine i got a prompt to format the drive....


*the Intel GUI tool wont recognize it as an Intel ssd,

*Ive tried the "repair-bde -force" command line tool and most of the times it would just tell me that the drive im using to output the data to - is in use (but it was formatted and now just connected so ****?!)

after trying to run this command for dozens of times i was able twice to get passed it and this what came up:

"Error :the input volume has suffered damages to critical information related to the decryption key. please try the -keypackge to specify a key package. the volume may not be recoverable.


from my understanding - keypackge exists only if my machine is part of a domain environment and managed by AS DS.


whats next? is any data recoverable ? should i recover my dump files ? should i use other methods of recovery ?

recuperation
Posts: 2720
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: Tough one! BSOD loop on bitlocked intel optane SSD. REPAIR-BDE tool wont work, can i recover files or my OS?

#2 Post by recuperation »

You have pretty much already tried out everything what I would have proposed.
I would recommend consulting a professional data recovery company.

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