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newbie, needs help.

Posted: 18 Mar 2014, 21:04
by lexie016
I can't access my seagate external drive, it shows up & everything but it says that it needs t be reformatted. I keep all my pictures & music on this drive & I don't want to lose anything. I'm not really sure what I'm doing :oops: :p any assistance would be fantastic.

Re: newbie, needs help.

Posted: 22 Mar 2014, 11:57
by cgrenier
Can you try testdisk ? Go in the Advanced menu, select the partition, Boot, RebuildBS, List.
If you can see your files, choose Write, confirm, Quit
If you have problems, post the testdisk.log file content.