Can't choose drive to recover to
Posted: 10 Nov 2014, 20:25
Hi,
I'm using Hirens 15.2, with Photorec included.
I have a laptop whose SATA hard drive is not working properly, and I'm trying to recover the data to a 1 TB external drive. When the program begins, it shows both the internal HDD (640GB) and the 1TB external drive. I can choose the partition/data that I want to recover from the internal drive, but when it comes time to choose where I want to recover the files to, I can't choose the drive - when I get to the top directory, I can see a number of letters for drives, but none of them are allocated to the external drive.
I've spent the weekend trying to make this work - frustrated - wondering if you can help me identify what I'm doing wrong?
The external drive is a Seagate - it's formatted NTFS - does that make a difference as to whether it can be seen in Photorec under Hirens? If so, what can I do so that it is identified?
Thanks,
Grant
I'm using Hirens 15.2, with Photorec included.
I have a laptop whose SATA hard drive is not working properly, and I'm trying to recover the data to a 1 TB external drive. When the program begins, it shows both the internal HDD (640GB) and the 1TB external drive. I can choose the partition/data that I want to recover from the internal drive, but when it comes time to choose where I want to recover the files to, I can't choose the drive - when I get to the top directory, I can see a number of letters for drives, but none of them are allocated to the external drive.
I've spent the weekend trying to make this work - frustrated - wondering if you can help me identify what I'm doing wrong?
The external drive is a Seagate - it's formatted NTFS - does that make a difference as to whether it can be seen in Photorec under Hirens? If so, what can I do so that it is identified?
Thanks,
Grant