Difficulty recovering files on broken phone

Using PhotoRec to recover lost data
Forum rules
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
Locked
Message
Author
lOuiS
Posts: 1
Joined: 22 Mar 2020, 22:31

Difficulty recovering files on broken phone

#1 Post by lOuiS »

I have a old and broken sony experia z2 that i have been trying to recover data from for a while. been trying to use photorec but my phone is not recognised as a storage device when selecting what media device to recover from. my pc recognises that my phone is connected via USB but does not show up as a storage device on my file explorer. I realised i may not have USB debugging active on the phone and that may be the problem, however neither the screen or the touch are working. Is there anything i can do without having to pay to get anything fixed? can i activate USB debugging on my phone via my PC? or is that not even the problem? would really appreciate a response lol im desperate to recover anything i can from it.

Locked