Data recovery
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When asking for technical support:
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- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
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- Posts: 6
- Joined: 01 Feb 2023, 10:44
Data recovery
Hi,
I have been trying to recover data and repair drive but seems the problem is getting worse.
The issue is with external drive D
Intitally using testdisk the drive was showing one partition. I went advanced and it showed boot sector bad and back up boot sector bad. I selected rebuild BS. At the end of the process the same screen came up boot sector bad.
Now when I connect the drive I click analyse and deeper search it now shows no partition found or selected for recovery.
When I nowgo in advanced it says no partition available.
What can I do now to recover the data on the drive?
I have been trying to recover data and repair drive but seems the problem is getting worse.
The issue is with external drive D
Intitally using testdisk the drive was showing one partition. I went advanced and it showed boot sector bad and back up boot sector bad. I selected rebuild BS. At the end of the process the same screen came up boot sector bad.
Now when I connect the drive I click analyse and deeper search it now shows no partition found or selected for recovery.
When I nowgo in advanced it says no partition available.
What can I do now to recover the data on the drive?
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- Posts: 2729
- Joined: 04 Jan 2019, 09:48
- Location: Hannover, Deutschland (Germany, Allemagne)
Re: Data recovery
You could simply upload your pictures to this website using the attachments tab to the left at the bottom of the page.
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- Posts: 6
- Joined: 01 Feb 2023, 10:44
Re: Data recovery
Hi,
Please see a few screenshots. Excuse me not being able to explain myself properly, as I have little knowledge on this, I just really need this resolved.
Firstly when checking the drive it often shows as raw, so does not show partitions, or even hinting the type of partition etc
When it does read this and go to analyse and I now see the invalid NTFS and bad relative sector.
Previously when going to advance I would select rebuild BS and get the bad sector status bad response.
Now advanced screen shows image creation. I try this but the percentage progress doesn't rise.
Not sure what I am meant to do to create a back up and move files elsewhere.
On this disk has word documents and video files if this makes a difference
Please see a few screenshots. Excuse me not being able to explain myself properly, as I have little knowledge on this, I just really need this resolved.
Firstly when checking the drive it often shows as raw, so does not show partitions, or even hinting the type of partition etc
When it does read this and go to analyse and I now see the invalid NTFS and bad relative sector.
Previously when going to advance I would select rebuild BS and get the bad sector status bad response.
Now advanced screen shows image creation. I try this but the percentage progress doesn't rise.
Not sure what I am meant to do to create a back up and move files elsewhere.
On this disk has word documents and video files if this makes a difference
- Attachments
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- Advanced screen.png (18.81 KiB) Viewed 5317 times
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- Bad sector.png (22.23 KiB) Viewed 5317 times
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- Image creation not moving.png (20.88 KiB) Viewed 5317 times
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- Posts: 2729
- Joined: 04 Jan 2019, 09:48
- Location: Hannover, Deutschland (Germany, Allemagne)
Re: Data recovery
dmarvelous wrote: ↑01 Feb 2023, 11:28 Hi,
I have been trying to recover data and repair drive but seems the problem is getting worse.
...
What can I do now to recover the data on the drive?
To check for possible physical errors, please post your smartmontools log file as explained here:dmarvelous wrote: ↑04 Feb 2023, 12:21 Firstly when checking the drive it often shows as raw, so does not show partitions, or even hinting the type of partition etc
viewtopic.php?f=5&t=10910
Please post your Testdisk log file as well.
Regardless of any signs found in the log file you can as well duplicate the drive using ddrescue as described in the manual.
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- Posts: 6
- Joined: 01 Feb 2023, 10:44
Re: Data recovery
Hi,
Now there are further issues....
I could not get the log for the drive so I copied what I got onto txt hoping this is the same?
The drive now does show as raw it simply "Cannot open volume for direct access" in the Command prompt.
On ddrescue I don't see the drive as recognised. When putting in "ddrescue /dev/sdb sdb.dd sdb.log" It says there's no file or directory.
I also try download the ddrescue gui version but this says not in file location
Now there are further issues....
I could not get the log for the drive so I copied what I got onto txt hoping this is the same?
The drive now does show as raw it simply "Cannot open volume for direct access" in the Command prompt.
On ddrescue I don't see the drive as recognised. When putting in "ddrescue /dev/sdb sdb.dd sdb.log" It says there's no file or directory.
I also try download the ddrescue gui version but this says not in file location
- Attachments
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- ddrescue no directory.png (139.85 KiB) Viewed 5043 times
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- External drive Myreport.txt
- (22.68 KiB) Downloaded 363 times
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- Posts: 2729
- Joined: 04 Jan 2019, 09:48
- Location: Hannover, Deutschland (Germany, Allemagne)
Re: Data recovery
You must have ignored my step by step instructions. Shame on you!dmarvelous wrote: ↑07 Feb 2023, 11:10 Hi,
Now there are further issues....
I could not get the log for the drive so I copied what I got onto txt hoping this is the same?
You should combine that with administrative rights "sudo" and you should exactly specify the target location by keying in a full path. Make sure that your target is bigger than your source disk when writing into a file instead of duplicating onto another disk.
The drive now does show as raw it simply "Cannot open volume for direct access" in the Command prompt.
On ddrescue I don't see the drive as recognised. When putting in "ddrescue /dev/sdb sdb.dd sdb.log" It says there's no file or directory.
The gui version is not required.I also try download the ddrescue gui version but this says not in file location
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- Posts: 6
- Joined: 01 Feb 2023, 10:44
Re: Data recovery
I try step by step then there's an issue.... I then have to research the fixing the issue to get to the point where I was working on the original issue. Going round and round all day everyday for the past week.
In regards to testdisk. The log overwrites when I use it so was blank. Trying to analyse and load for all of the day to get in the previous position I was to see the error wasn't working.
With ddrescue I am using sudo. The disk is not being recognised so I cannot see if the drive would be /dev/sdd,sdf,sr0 etc.
As for the file path I copied and paste the destination folder into the terminal.
In regards to testdisk. The log overwrites when I use it so was blank. Trying to analyse and load for all of the day to get in the previous position I was to see the error wasn't working.
With ddrescue I am using sudo. The disk is not being recognised so I cannot see if the drive would be /dev/sdd,sdf,sr0 etc.
As for the file path I copied and paste the destination folder into the terminal.
- Attachments
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- ddrescue file path.png (150.63 KiB) Viewed 5021 times
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- Posts: 2729
- Joined: 04 Jan 2019, 09:48
- Location: Hannover, Deutschland (Germany, Allemagne)
Re: Data recovery
I can't help with secret "issues".dmarvelous wrote: ↑07 Feb 2023, 12:53 I try step by step then there's an issue.... I then have to research the fixing the issue to get to the point where I was working on the original issue. Going round and round all day everyday for the past week.
I don't understand anything you say.
In regards to testdisk. The log overwrites when I use it so was blank. Trying to analyse and load for all of the day to get in the previous position I was to see the error wasn't working.
Use lsblk without any parameters and gather identity details either with hdparm oder "smartmontools -i".
With ddrescue I am using sudo. The disk is not being recognised so I cannot see if the drive would be /dev/sdd,sdf,sr0 etc.
Your drive is about to die according to the attached log file. Duplicating the drive is strongly recommended.
As for the file path I copied and paste the destination folder into the terminal.
Stop using your virtual environment. Use a pendrive linux like Gparted CD, Systemrescue CD, Knoppix or others to execute ddrescue or connect your drive to a linux machine.
If your drive remains invisible in Testdisk even in this recommended setup contact a professional recovery service.
You can always rerun ddrescue using your old logfile which is know called "map file" in the ddrescue manual. I would not use the -r parameter.
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- Posts: 6
- Joined: 01 Feb 2023, 10:44
Re: Data recovery
I am trying to follow each step but I can't understand without a step by step walkthrough when I don't know how to do it, plus hardly anything works so makes it worse.
I have tried to make a copy with photorec I do not think any files were saved in the directory. Only thing in the recup_dir files is the attached report.
using the lsblk doesn't show me the external drive.
I can get the drives to show on testdisk and photorec but I don't know how to recover the data, copy the data, or fix whatever is wrong with the drive
I have tried to make a copy with photorec I do not think any files were saved in the directory. Only thing in the recup_dir files is the attached report.
using the lsblk doesn't show me the external drive.
I can get the drives to show on testdisk and photorec but I don't know how to recover the data, copy the data, or fix whatever is wrong with the drive
- Attachments
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- visable drives.png (110.28 KiB) Viewed 4867 times
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- report.xml
- (1.44 KiB) Downloaded 348 times
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- recovery back up.png (19.68 KiB) Viewed 4867 times
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- Posts: 6
- Joined: 01 Feb 2023, 10:44
Re: Data recovery
Hi,
Also when trying to run unbuntu from a live CD I get errors "Failed to start live unbuntu live cd installer" Now I am getting "failed to start snap daemon" as seen in attached.
Also when trying to run unbuntu from a live CD I get errors "Failed to start live unbuntu live cd installer" Now I am getting "failed to start snap daemon" as seen in attached.
- Attachments
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- Unbuntu live cd.jpg (497.08 KiB) Viewed 4694 times