testdisk freezes after "Quick Search"? Topic is solved

Using TestDisk to repair the filesystem
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canet
Posts: 3
Joined: 28 Dec 2024, 01:57

testdisk freezes after "Quick Search"?

#1 Post by canet »

My SSD isn’t showing up in Windows Explorer anymore, in the disk manager it is shown as “GPT protective partition”, in CrystalDiskInfo the status is “good”. It had only one partition, where my photos were stored (F:\Fotos).
Image
Image

I started testdisk and used “Analyze”, the “MS Reserved” partition is listed twice. After reading several help pages I know that this points to a corrupted partition or an invalid partition table entry.

I wanted to go further and do the “Quick Search”, but unfortunately testdisk freezes after entering the Quick Search. No further text is displayed and the cursor buttons aren’t working anymore either. There is no opportunity to abort the Quick Search as in the help document mentioned. I restarted the computer with the same result. The log file is attached. Does someone know what the problem can be?
Image

In another try I went in the “Advanced” menu and then on “List”, the result is “Can't open filesystem. Filesystem seems damaged.“ After this, I checked the boot sector / the backup boot sector, both are OK. This log file is attached as well.

I noticed that in the log files my OS is wrongly detected as Windows 8, I use Windows 10.

Can someone help me with my problem? Is it possible to save the data of my SSD?

"Freeze" log file:

Code: Select all


Sat Dec 28 01:46:23 2024
Command line: TestDisk

TestDisk 7.2, Data Recovery Utility, February 2024
Christophe GRENIER <grenier@cgsecurity.org>
https://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 11.2, Cygwin 3001.4
ext2fs lib: 1.45.3, ntfs lib: available, reiserfs lib: none, ewf lib: 20140608, curses lib: ncurses 6.1
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=2000398934016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=139207903744
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=359806271488
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\G:)=1000186314752
Hard disk list
Disk \\.\PhysicalDrive0 - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512 - Samsung SSD 840 EVO 500GB, S/N:S1DHNSAF922023K, FW:EXT0DB6Q
Disk \\.\PhysicalDrive1 - 1000 GB / 931 GiB - CHS 121601 255 63, sector size=512 - Samsung SSD 860 EVO 1TB, S/N:S3Z9NB0M715213K, FW:RVT03B6Q
Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CHS 243201 255 63, sector size=512 - CT2000MX500SSD1, S/N:2116E59779F1, FW:M3CR033

Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CT2000MX500SSD1
Partition table type: EFI GPT

Analyse Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CHS 243201 255 63
hdr_size=92
hdr_lba_self=1
hdr_lba_alt=3907029167 (expected 3907029167)
hdr_lba_start=34
hdr_lba_end=3907029134
hdr_lba_table=2
hdr_entries=128
hdr_entsz=128
file_win32_pread(584,18,buffer,16(0/0/17)) read err: read after end of file
check_part_gpt failed for partition
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
Current partition structure:
No FAT, NTFS, ext2, JFS, Reiser, cramfs or XFS marker
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
 2 P MS Data                    32768 3907026943 3906994176 [Basic data partition] [Fotos]
"Advanced" log file:

Code: Select all


Sat Dec 28 01:50:17 2024
Command line: TestDisk

TestDisk 7.2, Data Recovery Utility, February 2024
Christophe GRENIER <grenier@cgsecurity.org>
https://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 11.2, Cygwin 3001.4
ext2fs lib: 1.45.3, ntfs lib: available, reiserfs lib: none, ewf lib: 20140608, curses lib: ncurses 6.1
__ntfs_volume_release(): Inode 10 still have 1 references.
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=2000398934016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=139207903744
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=359806271488
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\G:)=1000186314752
Hard disk list
Disk \\.\PhysicalDrive0 - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512 - Samsung SSD 840 EVO 500GB, S/N:S1DHNSAF922023K, FW:EXT0DB6Q
Disk \\.\PhysicalDrive1 - 1000 GB / 931 GiB - CHS 121601 255 63, sector size=512 - Samsung SSD 860 EVO 1TB, S/N:S3Z9NB0M715213K, FW:RVT03B6Q
Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CHS 243201 255 63, sector size=512 - CT2000MX500SSD1, S/N:2116E59779F1, FW:M3CR033

Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CT2000MX500SSD1
Partition table type: EFI GPT

Interface Advanced
hdr_size=92
hdr_lba_self=1
hdr_lba_alt=3907029167 (expected 3907029167)
hdr_lba_start=34
hdr_lba_end=3907029134
hdr_lba_table=2
hdr_entries=128
hdr_entsz=128
check_part_gpt failed for partition
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
 2 P MS Data                    32768 3907026943 3906994176 [Basic data partition] [Fotos]
     NTFS, blocksize=4096, 2000 GB / 1863 GiB
file_win32_pread(576,16,buffer,6324224(393/169/33)) read err: read after end of file
file_win32_pread(576,16,buffer,6324226(393/169/35)) read err: read after end of file
file_win32_pread(576,248,buffer,32800(2/10/41)) read err: read after end of file
file_win32_pread(576,1,buffer,32802(2/10/43)) read err: read after end of file
file_win32_pread(576,245,buffer,32803(2/10/44)) read err: read after end of file

 2 P MS Data                    32768 3907026943 3906994176 [Basic data partition] [Fotos]
     NTFS, blocksize=4096, 2000 GB / 1863 GiB
Can't open filesystem. Filesystem seems damaged.

ntfs_boot_sector
 2 P MS Data                    32768 3907026943 3906994176 [Basic data partition] [Fotos]
     NTFS, blocksize=4096, 2000 GB / 1863 GiB
NTFS at 2/10/9
NTFS at 2/10/9
filesystem size           3906994176
sectors_per_cluster       8
mft_lcn                   786432
mftmirr_lcn               2
clusters_per_mft_record   -10
clusters_per_index_record 1
Boot sector
Status: OK

Backup boot sector
Status: OK

Sectors are identical.

A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.

TestDisk exited normally.
Attachments
3.png
3.png (31.88 KiB) Viewed 11959 times
2.png
2.png (90.99 KiB) Viewed 11959 times
1.png
1.png (42.36 KiB) Viewed 11959 times
Last edited by canet on 28 Dec 2024, 17:29, edited 1 time in total.
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recuperation
Posts: 3026
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: testdisk freezes after "Quick Search"?

#2 Post by recuperation »

I really wonder why you are not using the equivalent German subforum here. :?
canet wrote: 28 Dec 2024, 02:09 My SSD isn’t showing up in Windows Explorer anymore, in the disk manager it is shown as “GPT protective partition”,
Your disk manager most likely shows that it contains a GPT protective partition, but your disk is not “as GPT protective partition”

in CrystalDiskInfo the status is “good”.
Try to fly an Airbus safely with a traffic light system similar to the one in CrystalDiskInfo. :roll: The color indicator in CrystalDiskInfo is an oversimplification not to rely on.

It had only one partition, where my photos were stored (F:\Fotos).
Image
Image
Please upload your pictures to this site using the attachments tab on the bottom of your page.

I started testdisk and used “Analyze”, the “MS Reserved” partition is listed twice. After reading several help pages I know that this points to a corrupted partition or an invalid partition table entry.

I wanted to go further and do the “Quick Search”, but unfortunately testdisk freezes
after entering the Quick Search. No further text is displayed and the cursor buttons aren’t working anymore either. There is no opportunity to abort the Quick Search as in the help document mentioned. I restarted the computer with the same result. The log file is attached. Does someone know what the problem can be?
Image
This indicates a possibly physically broken disk and suggests trying to clone the disk as stated in the manual.
Before please post your smartmontools log file:
viewtopic.php?f=5&t=10910

In another try I went in the “Advanced” menu and then on “List”, the result is “Can't open filesystem. Filesystem seems damaged.“ After this, I checked the boot sector / the backup boot sector, both are OK. This log file is attached as well.

I noticed that in the log files my OS is wrongly detected as Windows 8, I use Windows 10.
Are you operating in a virtualized environment?
Can someone help me with my problem? Is it possible to save the data of my SSD?

"Freeze" log file:

Code: Select all


Sat Dec 28 01:46:23 2024
Command line: TestDisk

TestDisk 7.2, Data Recovery Utility, February 2024
Christophe GRENIER <grenier@cgsecurity.org>
https://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 11.2, Cygwin 3001.4
ext2fs lib: 1.45.3, ntfs lib: available, reiserfs lib: none, ewf lib: 20140608, curses lib: ncurses 6.1
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=2000398934016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=139207903744
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=359806271488
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\G:)=1000186314752
Hard disk list
Disk \\.\PhysicalDrive0 - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512 - Samsung SSD 840 EVO 500GB, S/N:S1DHNSAF922023K, FW:EXT0DB6Q
Disk \\.\PhysicalDrive1 - 1000 GB / 931 GiB - CHS 121601 255 63, sector size=512 - Samsung SSD 860 EVO 1TB, S/N:S3Z9NB0M715213K, FW:RVT03B6Q
Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CHS 243201 255 63, sector size=512 - CT2000MX500SSD1, S/N:2116E59779F1, FW:M3CR033

Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CT2000MX500SSD1
Partition table type: EFI GPT

Analyse Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CHS 243201 255 63
hdr_size=92
hdr_lba_self=1
hdr_lba_alt=3907029167 (expected 3907029167)
hdr_lba_start=34
hdr_lba_end=3907029134
hdr_lba_table=2
hdr_entries=128
hdr_entsz=128
file_win32_pread(584,18,buffer,16(0/0/17)) read err: read after end of file
check_part_gpt failed for partition
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
Current partition structure:
No FAT, NTFS, ext2, JFS, Reiser, cramfs or XFS marker
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
 2 P MS Data                    32768 3907026943 3906994176 [Basic data partition] [Fotos]
"Advanced" log file:

Code: Select all


Sat Dec 28 01:50:17 2024
Command line: TestDisk

TestDisk 7.2, Data Recovery Utility, February 2024
Christophe GRENIER <grenier@cgsecurity.org>
https://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 11.2, Cygwin 3001.4
ext2fs lib: 1.45.3, ntfs lib: available, reiserfs lib: none, ewf lib: 20140608, curses lib: ncurses 6.1
__ntfs_volume_release(): Inode 10 still have 1 references.
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=2000398934016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=139207903744
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=359806271488
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\G:)=1000186314752
Hard disk list
Disk \\.\PhysicalDrive0 - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512 - Samsung SSD 840 EVO 500GB, S/N:S1DHNSAF922023K, FW:EXT0DB6Q
Disk \\.\PhysicalDrive1 - 1000 GB / 931 GiB - CHS 121601 255 63, sector size=512 - Samsung SSD 860 EVO 1TB, S/N:S3Z9NB0M715213K, FW:RVT03B6Q
Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CHS 243201 255 63, sector size=512 - CT2000MX500SSD1, S/N:2116E59779F1, FW:M3CR033

Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive2 - 2000 GB / 1863 GiB - CT2000MX500SSD1
Partition table type: EFI GPT

Interface Advanced
hdr_size=92
hdr_lba_self=1
hdr_lba_alt=3907029167 (expected 3907029167)
hdr_lba_start=34
hdr_lba_end=3907029134
hdr_lba_table=2
hdr_entries=128
hdr_entsz=128
check_part_gpt failed for partition
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
 1 P MS Reserved                   34      32767      32734 [Microsoft reserved partition]
 2 P MS Data                    32768 3907026943 3906994176 [Basic data partition] [Fotos]
     NTFS, blocksize=4096, 2000 GB / 1863 GiB
file_win32_pread(576,16,buffer,6324224(393/169/33)) read err: read after end of file
file_win32_pread(576,16,buffer,6324226(393/169/35)) read err: read after end of file
file_win32_pread(576,248,buffer,32800(2/10/41)) read err: read after end of file
file_win32_pread(576,1,buffer,32802(2/10/43)) read err: read after end of file
file_win32_pread(576,245,buffer,32803(2/10/44)) read err: read after end of file

 2 P MS Data                    32768 3907026943 3906994176 [Basic data partition] [Fotos]
     NTFS, blocksize=4096, 2000 GB / 1863 GiB
Can't open filesystem. Filesystem seems damaged.

ntfs_boot_sector
 2 P MS Data                    32768 3907026943 3906994176 [Basic data partition] [Fotos]
     NTFS, blocksize=4096, 2000 GB / 1863 GiB
NTFS at 2/10/9
NTFS at 2/10/9
filesystem size           3906994176
sectors_per_cluster       8
mft_lcn                   786432
mftmirr_lcn               2
clusters_per_mft_record   -10
clusters_per_index_record 1
Boot sector
Status: OK

Backup boot sector
Status: OK

Sectors are identical.

A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.

TestDisk exited normally.
Top
canet
Posts: 3
Joined: 28 Dec 2024, 01:57

Re: testdisk freezes after "Quick Search"?

#3 Post by canet »

Thank you for your reply!
I really wonder why you are not using the equivalent German subforum here. :?
There is a notice on top of the german subforum: "Your help is welcome: there are currently few answers or none to most message posted in the German forum!
If you want to post a request for help, please consider using the English forum."
Because of this I posted it here.
Your disk manager most likely shows that it contains a GPT protective partition, but your disk is not “as GPT protective partition”
I think you are correct, I added the pictures in my first post.
Before please post your smartmontools log file:
I attached myreport.txt
Are you operating in a virtualized environment?
No.

I would be very happy to receive further feedback.
Attachments
testdisk_frozen_window.log
(2.08 KiB) Downloaded 3982 times
testdisk_advanced_menu.log
(3.04 KiB) Downloaded 3990 times
myreport.txt
(5.21 KiB) Downloaded 3993 times
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recuperation
Posts: 3026
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: testdisk freezes after "Quick Search"?

#4 Post by recuperation »

Your SMART report suggests possible cable connection problems. Connect your SSD using a different SATA cable to a different internal port and/or even a different computer. Have you run TestDisk in admin mode?
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canet
Posts: 3
Joined: 28 Dec 2024, 01:57

Re: testdisk freezes after "Quick Search"?

#5 Post by canet »

Holy shit you are correct! Thank you very much!

I couldn't see any obvious cable connection problems, but I reconnected both cable ends of the SATA cable and started the computer. Windows was performing a disk check, which wasn't running long. After this, I could see the drive normally in the explorer. As always, the solution is to unplug and plug in again :lol:

After reading your answer, I pasted the content of the myreport.txt in ChatGPT and asked for possible problems. ChatGPT regognized the abnormality, that the "UDMA_CRC_Error_Count (ID 199)" is very high and correctly sugessted problems in the cable or the connection.

Was the "UDMA_CRC_Error_Count" also your hint to a cable connection problem?

Anyway, I learned a lot for the future.
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recuperation
Posts: 3026
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: testdisk freezes after "Quick Search"?

#6 Post by recuperation »

Yes.

When having issues, always check your SMART attributes before stressing the disk.

Thank you for giving feedback!
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