Hi there,
I’m having trouble with my WD 1TB external hard drive.
The HDD suddenly stopped working and isn’t recognised in My Computer. I have used a different PSU, USB cable and laptop and the problem still remains.
On opening Disk Management I’m invited to “Initialize Disk” (which I decline). My HDD is listed in Disk Management as “not initialized” and “unallocated”
I’ve tried to use TestDisk to recover the apparently missing partition. However, TestDisk seems to be taking a very long time to complete the analysis task – just 1% in 24 hours (screenshot attached).
Does this indicate that the data is irrecoverable? If so, I will stop the analysis now.
Is there any merit in taking the HDD out of its case and trying it with USB hard drive dock?
I would be very grateful for your assistance.
Thanks,
Matt
Help!TestDisk analysis 1% after 24 hours-WD External 1TB HDD
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When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
Help!TestDisk analysis 1% after 24 hours-WD External 1TB HDD
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- Disk Management.png (150.34 KiB) Viewed 2501 times
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- TestDisk.png (12.15 KiB) Viewed 2501 times
Re: Help!TestDisk analysis 1% after 24 hours-WD External 1TB
Any thoughts? I could really use some help.
Progress now at 2% after 48 hours.
Is my hard drive dead?
Progress now at 2% after 48 hours.
Is my hard drive dead?
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cgrenier
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Re: Help!TestDisk analysis 1% after 24 hours-WD External 1TB
Your disk looks physically damaged.
If possible, connect the disk via SATA instead of USB and try again.
If the problem remains, contacting a data recovery company looks like the only hope.
If possible, connect the disk via SATA instead of USB and try again.
If the problem remains, contacting a data recovery company looks like the only hope.