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Failed to recover content from hard drive in PVR

Posted: 03 Jan 2021, 16:59
by Norwegianwood
3.1.2021 18:06 UTC+1: This post was splitted from its initial thread as it contains a new issue.
...
Advice Please:

I have a HDD that I've removed from my PVR.
I cant view its recording, and it wants me to format the drive, which I declined.
So I guess the partition and/or FAT are damaged.
It uses a proprietary FAT/OS, eg: not Window etc

If I put the drive in my external PC Caddy, the drive is not shown in Windows Explorer.
In Disk Management, the the drive is shown as: Disk 2 Unknown < Not Initialised < Unallocated
And I cant list it via the: Command Prompt.

I believe the OS uses FAT 24, possibly a non standard proprietary version of FAT, but I cant substantiate that because I cant read the drive.

I've downloaded TestDisk:
Q1: Do I also need to download PhotoRec, or is this included in the TestDisk download ?
...because it includes these 2 files: photorec_win.exe / qphotorec_win.exe

Q2: Should I be using TestDisk or PhotoRec to repair this drive and recover my TV video recordings?

I've ran TestDisk:
and it list my unreadable drive.

Many thanks.

Re: Failed to recover content from hard drive in PVR

Posted: 03 Jan 2021, 18:17
by recuperation
Please post new issues in separate threads so that other users have a chance to find the subject based on a good title!

Your drive from the PVR probably has a proprietary partition/file system layout and is most likely encrypted.
Neither Testdisk nor Photorec will help.

Re: Failed to recover content from hard drive in PVR

Posted: 03 Jan 2021, 20:30
by Norwegianwood
recuperation wrote: 03 Jan 2021, 18:17 Please post new issues in separate threads so that other users have a chance to find the subject based on a good title!

Your drive from the PVR probably has a proprietary partition/file system layout and is most likely encrypted.
Neither Testdisk nor Photorec will help.
Thanks for your reply:

Sorry for my post error.

a: I don't believe it's encrypted.
b: I haven't attempted to recover/repair anything yet using TestDisk.

...as I said above:
I've ran TestDisk, and it lists my PVR drive.

But before I proceed can you clarify:
Q1: Do I also need to download PhotoRec, or is this included in the TestDisk download ?
...because it includes these 2 files: photorec_win.exe / qphotorec_win.exe

Q2: Should I be using TestDisk or PhotoRec to repair this drive and recover my TV video recordings?

Many thanks.

Re: Failed to recover content from hard drive in PVR

Posted: 03 Jan 2021, 21:47
by recuperation
Norwegianwood wrote: 03 Jan 2021, 16:59 I believe the OS uses FAT 24, possibly a non standard proprietary version of FAT, but I cant substantiate that because I cant read the drive.
What is your belief based upon?

I've downloaded TestDisk:
Q1: Do I also need to download PhotoRec, or is this included in the TestDisk download ?
...because it includes these 2 files: photorec_win.exe / qphotorec_win.exe
You found Photorec.

Q2: Should I be using TestDisk or PhotoRec to repair this drive and recover my TV video recordings?
Photorec does not repair - it recovers. TestDisk will find standard partition table types and standard file systems - it won't help you on "FAT24".
It won't help you if everything is proprietary.

Re: Failed to recover content from hard drive in PVR

Posted: 04 Jan 2021, 16:19
by Norwegianwood
recuperation wrote: 03 Jan 2021, 21:47
Norwegianwood wrote: 03 Jan 2021, 16:59 I believe the OS uses FAT 24, possibly a non standard proprietary version of FAT, but I cant substantiate that because I cant read the drive.
What is your belief based upon?
I was told that it was FAT24 by someone who had this problem before, but I cant find any online evidence that FAT24 exists.
Is it common that manufacturers will create their own versions of FAT etc?

I've downloaded TestDisk:
Q1: Do I also need to download PhotoRec, or is this included in the TestDisk download ?
...because it includes these 2 files: photorec_win.exe / qphotorec_win.exe
You found Photorec.

Q2: Should I be using TestDisk or PhotoRec to repair this drive and recover my TV video recordings?
Photorec does not repair - it recovers. TestDisk will find standard partition table types and standard file systems - it won't help you on "FAT24".
It won't help you if everything is proprietary.
It's not important that I recover the original file system, as I just want to recover the recordings onto my PC.
So can I recover the recordings using a regular FAT, eg: FAT32?
And is that possible with TestDisk/Photorec or any other software ?
Or can the recordings only be recovered by recovering the original partition & FAT first?

Re: Failed to recover content from hard drive in PVR

Posted: 04 Jan 2021, 17:00
by recuperation
Norwegianwood wrote: 04 Jan 2021, 16:19
recuperation wrote: 03 Jan 2021, 21:47
Norwegianwood wrote: 03 Jan 2021, 16:59 I believe the OS uses FAT 24, possibly a non standard proprietary version of FAT, but I cant substantiate that because I cant read the drive.
What is your belief based upon?
I was told that it was FAT24 by someone who had this problem before, but I cant find any online evidence that FAT24 exists.
Your best bet is to ask "someone" for instructions on recovery.

Is it common that manufacturers will create their own versions of FAT etc?
I have no idea.
It is common that PVR manufacturers care about keeping the recordings in their harddisk prison, preventing them from reaching the free digital world outside.

I've downloaded TestDisk:
Q1: Do I also need to download PhotoRec, or is this included in the TestDisk download ?
...because it includes these 2 files: photorec_win.exe / qphotorec_win.exe
You found Photorec.

Q2: Should I be using TestDisk or PhotoRec to repair this drive and recover my TV video recordings?
Photorec does not repair - it recovers. TestDisk will find standard partition table types and standard file systems - it won't help you on "FAT24".
It won't help you if everything is proprietary.
It's not important that I recover the original file system, as I just want to recover the recordings onto my PC.
If you don't care about metadata and undammaged files just ignore the file system.
So can I recover the recordings using a regular FAT, eg: FAT32?
Not necessarily. If the video files are encrypted you might recover them but not replay them.

My recommendation is to ask "someone" about how to recover your videos and report the findings here.