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2TB External Hard Drive Problem

Posted: 20 Jan 2021, 16:07
by carlosacmstg
Hello,

Yesterday I was sending a larger folder with photos into my External Hard Drive when the cable disconnected accidentaly. My Windows crashed and I needed to reboot the laptop.

After that incident my computer only recognizes that particular External Hard Drive by "E:", cannot give me any information, wouldn't even appear on my Device Manager. Whenever I tried to access the corrupted disk my laptop would just crash, I cannot even shut down my laptop when my External Hard Drive is connected to it.

I found TestDisk yesterday and after a while I was able to start analysing the disk. However after 4/5 hours I was not even at 1% so I just gave up because I didn't want to stress the disk.

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Do you think there's anything I can do to recover the files I had in the disk? They are not worth spending hundreds of dollars for but they hold value to me because I have several photos that are very dear to me.

Thank you in advance for your help,

CS.

Re: 2TB External Hard Drive Problem

Posted: 20 Jan 2021, 18:02
by recuperation
Yes, possibly.

Re: 2TB External Hard Drive Problem

Posted: 20 Jan 2021, 19:10
by carlosacmstg
Thank you for your reply,

Can you please let me know what should I do?

Re: 2TB External Hard Drive Problem

Posted: 23 Jan 2021, 13:31
by recuperation
As you don't want to stress the drive - for a particular reason? - you can duplicate the drive as described in the manual and run Testdisk on the duplicate. You can post the log file here.