Hi all,
I'll try to explain step by step what I've done in order to recover data from a damaged HD. The drive is a WD 2tb book. Device manager is still correctly seeing the drive, but I am not always able to see it in my windows explorer. I've managed to copy a few folders from it to my computer, even if super slow.
I've tried to run chkdsk, but I got an error saying the drive was write protected and not accessible. Googling how to fix that, I used diskpart, selected the volume and used the command attributes disk clear readonly. Going back to chkdsk, now I get an error saying that chkdsk isn't available for RAW drives.
Trying my luck with testdisk now, but I'm not really sure what I have to do. I have followed a step-by-step guide and searched for partitions. The scan took hours, and it didn't find anything. I've tried to adventure in some other options but not knowing exactly was I was looking for, I quit the software. Now I am doing another partitions search.
I tried searching for similar cases but I didn't find anything. If any other similar issue was solved please point me to that!
Any help on what to do next will be really appreciated.
Trying to fix a broken external HD, no clue what to do
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When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
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recuperation
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Re: Trying to fix a broken external HD, no clue what to do
How did you copy folders when the disk was not visible in Windows explorer?chorech wrote: ↑07 Oct 2022, 17:40 Hi all,
I'll try to explain step by step what I've done in order to recover data from a damaged HD. The drive is a WD 2tb book. Device manager is still correctly seeing the drive, but I am not always able to see it in my windows explorer. I've managed to copy a few folders from it to my computer, even if super slow.
Please post your testdisk logfile.
I've tried to run chkdsk, but I got an error saying the drive was write protected and not accessible. Googling how to fix that, I used diskpart, selected the volume and used the command attributes disk clear readonly. Going back to chkdsk, now I get an error saying that chkdsk isn't available for RAW drives.
Trying my luck with testdisk now, but I'm not really sure what I have to do. I have followed a step-by-step guide and searched for partitions. The scan took hours, and it didn't find anything. I've tried to adventure in some other options but not knowing exactly was I was looking for, I quit the software. Now I am doing another partitions search.
I tried searching for similar cases but I didn't find anything. If any other similar issue was solved please point me to that!
Any help on what to do next will be really appreciated.
Please post a smartmontools logfile.
viewtopic.php?f=5&t=10910
How did you connect your WD 2TB book to your computer?
Did you leave it in its enclosure?