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Help for my Surface X pro startup error

Posted: 18 Jan 2024, 18:39
by Agostinof
Hello,

I got a Surface X Pro from my company but when I start it I get this error

I tried to download the image from Microsoft website but is not working, do you have any idea how to help?

Image
thanks

Re: Help for my Surface X pro startup error

Posted: 22 Mar 2024, 07:15
by Ushavilash
Dear Agostinof,
Have you attempted any troubleshoot steps yet? Sometimes, performing a hard reset or checking for updates can resolve such issues.

Re: Help for my Surface X pro startup error

Posted: 22 Mar 2024, 11:11
by recuperation
How do you check for updates on a machine that does not boot?
How should a "hard reset" repair a broken boot configuration?