External HDD hanging so cant run utility

Using PhotoRec to recover lost data
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faraz
Posts: 3
Joined: 06 Aug 2013, 13:54

External HDD hanging so cant run utility

#1 Post by faraz » 06 Aug 2013, 14:00

Hi All,

When i plug in the non working external USB HDD my PC just hangs as if its trying to load something then until i unplug the drive everything starts to work again. This means i cannot start the utility in order to try and retrieve files and folders. Is there a specific way to get onto the HDD? Please help very important files need to be retrieved.

Thanks,

Faraz

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faraz
Posts: 3
Joined: 06 Aug 2013, 13:54

Re: External HDD hanging so cant run utility

#2 Post by faraz » 07 Aug 2013, 13:18

OK - UPDATE. I have managed to start the scans in test disk however it can not find any partitions either with in the normal scan or the deep scan. Please can someone kindly advise here?

DSpider
Posts: 23
Joined: 29 Jul 2013, 10:41

Re: External HDD hanging so cant run utility

#3 Post by DSpider » 07 Aug 2013, 15:16

What partition type did you choose in the first screen ([None],...) ?

seitec200
Posts: 4
Joined: 06 Aug 2013, 16:49

Re: External HDD hanging so cant run utility

#4 Post by seitec200 » 07 Aug 2013, 16:17

I have the same problem, it doesn't find any partitions but still it does start scanning, with no results though...

faraz
Posts: 3
Joined: 06 Aug 2013, 13:54

Re: External HDD hanging so cant run utility

#5 Post by faraz » 07 Aug 2013, 16:32

I chose Intel and then i chose EFI GPT which i just cancelled there is no option for none. Any advise appreciated.

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