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External HDD hanging so cant run utility

Posted: 06 Aug 2013, 14:00
by faraz
Hi All,

When i plug in the non working external USB HDD my PC just hangs as if its trying to load something then until i unplug the drive everything starts to work again. This means i cannot start the utility in order to try and retrieve files and folders. Is there a specific way to get onto the HDD? Please help very important files need to be retrieved.

Thanks,

Faraz

Re: External HDD hanging so cant run utility

Posted: 07 Aug 2013, 13:18
by faraz
OK - UPDATE. I have managed to start the scans in test disk however it can not find any partitions either with in the normal scan or the deep scan. Please can someone kindly advise here?

Re: External HDD hanging so cant run utility

Posted: 07 Aug 2013, 15:16
by DSpider
What partition type did you choose in the first screen ([None],...) ?

Re: External HDD hanging so cant run utility

Posted: 07 Aug 2013, 16:17
by seitec200
I have the same problem, it doesn't find any partitions but still it does start scanning, with no results though...

Re: External HDD hanging so cant run utility

Posted: 07 Aug 2013, 16:32
by faraz
I chose Intel and then i chose EFI GPT which i just cancelled there is no option for none. Any advise appreciated.