Blackberry crash - can't recover

How to use TestDisk to recover lost partition
Forum rules
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read
Posts: 1
Joined: 26 Mar 2015, 14:36

Blackberry crash - can't recover

#1 Post by Raducu »

I have this Blackberry Z10 and after his automatic update a couple of days ago it only shows me the error " ".
I tried using TestDisk&PhotoRec to recover what is on the phone (as some people from TalkTalk techincal support told me to send it in service and I might lose my data in the phone). TestDisk&PhotoRec can't see the phone when attached to PC with a USB cable.
Any better ideas please?!


User avatar
Site Admin
Posts: 5432
Joined: 18 Feb 2012, 15:08
Location: Le Perreux Sur Marne, France

Re: Blackberry crash - can't recover

#2 Post by cgrenier »

PhotoRec will see your phone only if it's in USB mass storage mode.

Posts: 1
Joined: 11 Aug 2015, 08:44

Re: Blackberry crash - can't recover

#3 Post by Swordfish2000 »


I have installed the program Photorec and ran it , but the problem is he doesnt recognize my Blackberry Z10 hardrive. swiched on the usb storage mode.
The blackberry formatted himself and i lost all my pictures, can you help me out sir?

thanks in advance,