Sorry! I dind't understand.
I do want to recover all my files. Maybe I didn't explain myself well, because I'm Spanish and I don't know technnical English well.
I do what you said, but my problems are with the hard drive that you connect with usb.
I'll post the results again. Thanks!
Problems with my external hard drive
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Before posting, please read https://www.cgsecurity.org/testdisk.pdf
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
Re: Problems with my external hard drive
In TestDisk, you can select your affected disk to run a diagnose on it.do what you said, but my problems are with the hard drive that you connect with usb.
It doesn't matter if it's an internal or an external USB-Disk.
Fiona
Re: Problems with my external hard drive
This is what I get:
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Disk /dev/sdc - 500 GB / 465 GiB - CHS 60801 255 63
Current partition structure:
Partition Start End Size in sectors
check_FAT: Incorrect number of sectors per FAT
Invalid FAT boot sector
1 * FAT32 LBA 0 1 2 60800 254 63 976768001
1 * FAT32 LBA 0 1 2 60800 254 63 976768001
*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
>[Quick Search] [ Backup ]
Try to locate partition
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Disk /dev/sdc - 500 GB / 465 GiB - CHS 60801 255 63
Current partition structure:
Partition Start End Size in sectors
check_FAT: Incorrect number of sectors per FAT
Invalid FAT boot sector
1 * FAT32 LBA 0 1 2 60800 254 63 976768001
1 * FAT32 LBA 0 1 2 60800 254 63 976768001
*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
>[Quick Search] [ Backup ]
Try to locate partition
Re: Problems with my external hard drive
Looks like that your boot sector is not OK and your FAT length doesn't match either.check_FAT: Incorrect number of sectors per FAT
Invalid FAT boot sector
1 * FAT32 LBA 0 1 2 60800 254 63 976768001
To exclude any problems, can you run Quick Search?
If it hangs, please let me know.
Actually, it shouldn't tak as long.
Fiona
Re: Problems with my external hard drive
It's running, but it might take some time. I'll post it when it's finished 
Re: Problems with my external hard drive
Ok, it's only intended to find another correct FAT-partition.
Otherwise a boot sector diagnose will follow.
I'll write all instructions then.
Fiona
Otherwise a boot sector diagnose will follow.
I'll write all instructions then.
Fiona
Re: Problems with my external hard drive
To clarify TaJm has no desire to save any data, Anasus would like to save files if possible. I apologize for any confusion.
Re: Problems with my external hard drive
@ TaJm
Thank's for mention it, that I've 1 topic including 2 cases!
In your case, you should check your disk using CrystalDiskInfo and if the status of your disk is good, you should consider to run chkdsk as described in my post above.
The portable version is directly executable and you'll see the status of your disk either Good, Caution or Bad.
Please let me know the status of your disk using crystaldiskinfo.
You can use the menu disk to select your affected disk.
Fiona
Thank's for mention it, that I've 1 topic including 2 cases!
In your case, you should check your disk using CrystalDiskInfo and if the status of your disk is good, you should consider to run chkdsk as described in my post above.
The portable version is directly executable and you'll see the status of your disk either Good, Caution or Bad.
Please let me know the status of your disk using crystaldiskinfo.
You can use the menu disk to select your affected disk.
Fiona
Re: Problems with my external hard drive
Hello again!
This is what said afther the quick search
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Disk /dev/sdc - 500 GB / 465 GiB - CHS 60801 255 63
Partition Start End Size in sectors
Keys A: add partition, L: load backup, Enter: to continue
I really appreciate all your instructions ^^
This is what said afther the quick search
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Disk /dev/sdc - 500 GB / 465 GiB - CHS 60801 255 63
Partition Start End Size in sectors
Keys A: add partition, L: load backup, Enter: to continue
I really appreciate all your instructions ^^