Problem recovering files

Using PhotoRec to recover lost data
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Frankie97
Posts: 8
Joined: 14 Jun 2015, 19:46

Problem recovering files

#1 Post by Frankie97 » 14 Jun 2015, 20:10

Hi everyone:
I have the following problem.I run Photorec or its beta on a 32 bit Windows without antivirus and without firewall and it shows the following error(image).Please.Can you tell me why and how to fix it?
If I run it on a 64 bit Windows,it works...
Thanks a lot in advance
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C__Data_Users_DefApps_AppData_INTERNETEXPLORER_Temp_Saved Images_Photorec_20error_20message.jpg
C__Data_Users_DefApps_AppData_INTERNETEXPLORER_Temp_Saved Images_Photorec_20error_20message.jpg (38.84 KiB) Viewed 1358 times

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cgrenier
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Re: Problem recovering files

#2 Post by cgrenier » 15 Jun 2015, 08:34

Can you try with version 7.0 or 7.1-WIP ?

Frankie97
Posts: 8
Joined: 14 Jun 2015, 19:46

Re: Problem recovering files

#3 Post by Frankie97 » 15 Jun 2015, 09:34

I have tried both :(
And also I tried open it as Admin.

Frankie97
Posts: 8
Joined: 14 Jun 2015, 19:46

Re: Problem recovering files

#4 Post by Frankie97 » 16 Jun 2015, 11:07

I wonder if there is another solution...

Frankie97
Posts: 8
Joined: 14 Jun 2015, 19:46

Re: Problem recovering files

#5 Post by Frankie97 » 20 Jun 2015, 16:23

Please...anybody can help me??
It's very urgent!!!
The image I used is from other topic...I have used 7.0 and 7.1 and I have the same problem.

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cgrenier
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Re: Problem recovering files

#6 Post by cgrenier » 24 Jun 2015, 06:43

What is the filesystem type of the destination ? FAT32, NTFS ?
If it's FAT32, can you try with an NTFS destination ?

Can you run "photorec_win /log" and post the last lines of the photorec.log file ?

Frankie97
Posts: 8
Joined: 14 Jun 2015, 19:46

Re: Problem recovering files

#7 Post by Frankie97 » 24 Jun 2015, 11:32

It worked!!!
I rebooted the system and it worked...Thank you very much. :D

Frankie97
Posts: 8
Joined: 14 Jun 2015, 19:46

Re: Problem recovering files

#8 Post by Frankie97 » 24 Jun 2015, 19:32

I talked very soon :(
It didn't work.
How can I run photorec.exe /log?
I selected NTFS, and it's 32 bits...I would have to select Unknown?
I don't know why it works on 64 bits and on 32 bits not...I'm going to tell you all the process:
1-I deactive antivirus and firewall
2-I open photorec.exe as admin
3-I choose Drive C:
4-I choose NTFS
5-I choose Other
6-I choose Whole
7-I choose the directory
8-The error appears
Sorry and thanks in advance

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cgrenier
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Re: Problem recovering files

#9 Post by cgrenier » 25 Jun 2015, 06:33

Start "cmd" as administrator (right click run as administrator)
Go in the directory where photorec is, ie "cd testdisk-7.1-WIP".
Use "dir" to list the files to verify it's ok.
Type "photorec_win.exe /log".
Try to reproduce the problem, please send me the photorec.log file created in the same directory.

Frankie97
Posts: 8
Joined: 14 Jun 2015, 19:46

Re: Problem recovering files

#10 Post by Frankie97 » 25 Jun 2015, 18:13

Using locale 'C.UTF-8'.


Thu Jun 25 18:44:56 2015
Command line: PhotoRec /log

PhotoRec 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 7 (7601) SP1
Compiler: GCC 4.8, Cygwin 1007.34
Compilation date: 2015-04-18T13:01:55
ext2fs lib: 1.42.8, ntfs lib: 10:0:0, ewf lib: 20120504, libjpeg: libjpeg-turbo-1.3.1, curses lib: ncurses 5.9

Using locale 'C.UTF-8'.


Thu Jun 25 18:52:48 2015
Command line: PhotoRec /log

PhotoRec 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 7 (7601) SP1
Compiler: GCC 4.8, Cygwin 1007.34
Compilation date: 2015-04-18T13:01:55
ext2fs lib: 1.42.8, ntfs lib: 10:0:0, ewf lib: 20120504, libjpeg: libjpeg-turbo-1.3.1, curses lib: ncurses 5.9
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sda)=320072933376
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=320072933376
filewin32_getfilesize(\\.\PhysicalDrive1) GetFileSize err Funci?n incorrecta.

filewin32_setfilepointer(\\.\PhysicalDrive1) SetFilePointer err Funci?n incorrecta.

Warning: can't get size for \\.\PhysicalDrive1
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=320070483968
filewin32_getfilesize(\\.\D:) GetFileSize err Funci?n incorrecta.

filewin32_setfilepointer(\\.\D:) SetFilePointer err Funci?n incorrecta.

Warning: can't get size for \\.\D:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\G:)=0
Warning: can't get size for \\.\G:
Hard disk list
Disk /dev/sda - 320 GB / 298 GiB - CHS 38913 255 63 (RO), sector size=512
Drive C: - 320 GB / 298 GiB - CHS 38913 255 63 (RO), sector size=512

Load parameters from C:\Users\admin\photorec.cfg
Partition table type (auto): None
Unknown 0 0 1 38913 5 4 625137664 [Whole disk]
P NTFS 0 0 1 38913 5 4 625137664
NTFS, blocksize=4096, 320 GB / 298 GiB

Interface File Select
23 first-level signatures enabled

Analyse
P NTFS 0 0 1 38913 5 4 625137664
NTFS, blocksize=4096, 320 GB / 298 GiB
Pass 0 (blocksize=512) STATUS_FIND_OFFSET
blocksize=4096, offset=0
Elapsed time 0h00m07s
Pass 1 (blocksize=4096) STATUS_EXT2_OFF
Cannot create file //recup_dir.1/f0000496.jpg: No such file or directory
PhotoRec has been stopped
Elapsed time 0h00m21s
Pass 1 +0 file
jpg: 0/10 recovered
Total: 0 file found

625137664 sectors contains unknown data, 10 invalid files found and rejected.

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