Can't open recovered video files

Using PhotoRec to recover lost data
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Kieron
Posts: 1
Joined: 29 Aug 2016, 16:37

Can't open recovered video files

#1 Post by Kieron » 29 Aug 2016, 17:28

Hello!

The software found and recovered my files but now I can't open them. What do I do? The files are from a GoPro Hero 4 and are .mov files. I selected the mov option under files options like I saw mentioned in another post and its the same story. I'm using windows and am not overall computer savvy.

:(

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cgrenier
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Re: Can't open recovered video files

#2 Post by cgrenier » 30 Aug 2016, 06:20

Videos saved by GoPro Hero 4 are fragmented when written on the disk: two videos streams are written at the same time, a low resolution one (LRV) and a full resolution one (MP4).
PhotoRec can not recover the videos correctly.
If necessary, I provide a commercial service to recover gopro videos, contact me by email if interested.

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