Not Able to Complete Recovery

Using TestDisk to repair the filesystem
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Berryblue
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Joined: 01 Feb 2017, 17:25

Not Able to Complete Recovery

#1 Post by Berryblue » 01 Feb 2017, 17:44

Hi team,

First thank you to Christophe for the software and the forums!

I have a terabyte SATA drive that was the original internal hard drive in my laptop. I got up one morning two weeks ago to discover that it wouldn't boot up. I downloaded TestDisk and have read a few posts. I purchased two new drives so that I can transfer my data to both but have a secondary backup once I recover my files.

I can't run chkdsk as it sees the filesystem as RAW. I am also running Windows 10 on the new drive.

It took some time to make my computer recognize the drive as I placed in a USB drive case. So what I did was the following via the menu:

Went to Advanced menu, select the partition, chose Boot, then RebuildBS. I was hoping that the files would appear but instead I got the following:

Image

What can I do next to resolve this issue?
Last edited by Berryblue on 02 Feb 2017, 19:51, edited 3 times in total.

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Re: Not Able to Complete Recovery

#2 Post by cgrenier » 02 Feb 2017, 07:17

Select the PhysicalDrive containing G: and try again.

Berryblue
Posts: 7
Joined: 01 Feb 2017, 17:25

Re: Not Able to Complete Recovery

#3 Post by Berryblue » 02 Feb 2017, 17:11

Thank you! I'm running it now.

I had to reboot as it wasn't recognizing the entire drive. The drive has two partitions, first partition had the recovery software installed by Dell. The second partition had the OS and all my files.

Both partitions were initially appearing as RAW. However now the computer recognizes the first partition and I can see all of the files but the second partition is still appearing as RAW. Hoping that by running it I can regain access to the files.

Berryblue
Posts: 7
Joined: 01 Feb 2017, 17:25

Re: Not Able to Complete Recovery

#4 Post by Berryblue » 02 Feb 2017, 21:25

I ran it again and got the following error again. I want to point out that this is a drive that has two partitions; F and G. Drive G is the bootable partition but still giving me the same error. Should I be selecting something else off the menu?

Image

Berryblue
Posts: 7
Joined: 01 Feb 2017, 17:25

Re: Not Able to Complete Recovery

#5 Post by Berryblue » 04 Feb 2017, 01:03

So I downloaded 7.1 to see if I would get better results but I didn't. It tells me it needs to analyze drive first, which I let it do and it created a really large file as many errors appeared. It computer wouldn't recognize the drive after that so I rebooted and saw that both partitions were back to be RAW. I am now running 7.0 again and it is asking to anaylze as it won't let me into the submenu I used in my first post. It tells me there are no partitions.

Berryblue
Posts: 7
Joined: 01 Feb 2017, 17:25

Re: Not Able to Complete Recovery

#6 Post by Berryblue » 05 Feb 2017, 17:07

I noticed a huge difference between versions 7.0 and 7.1. In version 7.0, it doesn't recognize the drive as a whole drive that has two partitions (F: & G:), instead it lists it as two individual drives. I happen to notice yesterday afternoon. The first two drives are my Seagate drives that consist of C, D, and E.

Image

So after rebooting, I decided to try 7.1 again and finally got it to run. It is also giving me the same error as 7.0 that I provided in the images I posted initially.

Here is what Disk Management is showing and of course because it is in RAW format, the drives are showing as empty:

Image

I tried the RestoreBS twice and it didn't work. I rebooted and tried the Analyze but I'm still getting the below error.

So what can I do now? Hoping for a solution as I have a lot of images of my children on the drive and a lot of research work for school. HELP!! :? :cry:

Image
Last edited by Berryblue on 05 Feb 2017, 19:16, edited 1 time in total.

Berryblue
Posts: 7
Joined: 01 Feb 2017, 17:25

Re: Not Able to Complete Recovery

#7 Post by Berryblue » 05 Feb 2017, 19:15

I rebooted again and saw that Disk Management is seeing Drive F: as NTFS but I don't need anything off of that partition. It is still showing G: as RAW...

Image

So I went back into the software and now instead of it actually showing the entire volume, it is only showing Drive F. How do I get around this error?

Image

Berryblue
Posts: 7
Joined: 01 Feb 2017, 17:25

Re: Not Able to Complete Recovery

#8 Post by Berryblue » 16 Feb 2017, 22:26

I wound up using ddrescue because testdisk nor photorec could not access the files. I wound up cloning the drive but even after doing this and having to use chkdsk /f because the system would not recognize the drive. Once I did the chkdsk /f on the drive, it advised me that the drive was blank even when I rebooted a few times. I tried running photorec but it couldn't see the files.

I wound up using Recuva and it sees over 600k files. Posting just to update.

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