Hopefully I'm doing this correctly

Using PhotoRec to recover lost data
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Jillie
Posts: 2
Joined: 06 Sep 2017, 14:02

Hopefully I'm doing this correctly

#1 Post by Jillie » 06 Sep 2017, 14:09

I have a 1TB external drive that suddenly stopped showing up in My Computer yesterday. I can see it in device manager and disk management. I kept getting a pop up telling me I had to format it before it could be used but I don't want to do that, there are 10 years of family pictures plus other items that I want/need. Luckily I came upon the video on YouTube for TestDisk and I have it running now. It's been running for 11 hours and says it has 35 hours to go. I didn't see the steps that said to analyze or choose Intel etc... I'm attaching some screenshots with the hopes that you'll tell me it is working. :(
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cgrenier
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Re: Hopefully I'm doing this correctly

#2 Post by cgrenier » 06 Sep 2017, 19:49

If PhotoRec is still in pass 0 after one hour, the disk is probably encrypted or there is an hardware problem.
Looks like you will have to contact a data recovery company...

Jillie
Posts: 2
Joined: 06 Sep 2017, 14:02

Re: Hopefully I'm doing this correctly

#3 Post by Jillie » 06 Sep 2017, 21:29

Ugh not what I wanted to hear... I'm assuming that's going to cost a lot of $$$ :cry:

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