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USB Thumb drive not detected for recovery

Posted: 24 Nov 2019, 12:20
by elephant44
Hi,
I`ve used Testdisk before and it`s been brilliant, however I have a problem now that it won`t detect a USB drive that is connected.

Previous similar posts have solved this using v7-1, but I've tried this already.

Screenshot of Disk Magnager:
Image
Screenshot of Testdisk:
Image

The drive I need to access is shown as D: in disk manager.

If any help, the same drive isn`t detected by EaseUS, Macrium, and chkdsk gives the result "cannot open volume for direct access"
Disk properties in disk manager show D|: as having 0 capacity and space

Really hope someone is able to help?

Re: USB Thumb drive not detected for recovery

Posted: 25 Nov 2019, 07:07
by cgrenier
The USB controller may be damaged. To deal with such electronic/hardware problem, you need to contact a data recovery company.

Re: USB Thumb drive not detected for recovery

Posted: 25 Nov 2019, 10:35
by elephant44
OK, Thanks for getting back to me.