TestDisk sees my disk and shows partitions, but then hangs at 00% on analyse

How to use TestDisk to recover lost partition
Forum rules
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
Locked
Message
Author
samirevah
Posts: 3
Joined: 13 Nov 2023, 16:59

TestDisk sees my disk and shows partitions, but then hangs at 00% on analyse

#1 Post by samirevah »

I have a laptop running Windows 11 with a 512GB SSD disk. The laptop started acting squirrely and then crashed hard. After several failed attempts to reboot, I then tried the usual next steps, Troubleshoot, repair, go back, etc. I then booted to an emergency boot usb drive. All the diagnostic tools on that drive saw the disk but couldn't mount it to attempt a repair or recovery.

I removed the disk and put it into an external USB case and attached it to a different computer. With that computer, I ran TestDisk. TestDisk sees the drive
Image

It also sees the correct partition structure
Image

But when I take the next step and click Quick Search, the analyse process never gets past 00%
Image

I don't need to repair the disk, I've already moved on. I only want to retrieve a handful of files that hadn't made it into my daily backup. Any ideas how I can proceed?
recuperation
Posts: 3036
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: TestDisk sees my disk and shows partitions, but then hangs at 00% on analyse

#2 Post by recuperation »

I can't see any image.
samirevah
Posts: 3
Joined: 13 Nov 2023, 16:59

Re: TestDisk sees my disk and shows partitions, but then hangs at 00% on analyse

#3 Post by samirevah »

Images are now uploaded.

Image

Image

Image
samirevah
Posts: 3
Joined: 13 Nov 2023, 16:59

Re: TestDisk sees my disk and shows partitions, but then hangs at 00% on analyse

#4 Post by samirevah »

recuperation wrote: 13 Nov 2023, 19:54 I can't see any image.
Images are now uploaded
recuperation
Posts: 3036
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: TestDisk sees my disk and shows partitions, but then hangs at 00% on analyse

#5 Post by recuperation »

Whenever you suspekt a storage device to be broken you should check its health using smartmontools

viewtopic.php?f=5&t=10910

and depending on the result you might consider using a professional recovery lab or trying to duplicate your device using ddrescue as described in the manual. The idea is to isolate hardware problems from logical problems.
Once you successfully duplicated your device to a healthy one the duplicate only contains logical problems which may or may not allow recovery to certain degrees.

There is no reason for TestDisk to hang when dealing with a healthy device.
Locked