Help for my Surface X pro startup error

Using TestDisk to repair the filesystem
Forum rules
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read https://www.cgsecurity.org/testdisk.pdf
Locked
Message
Author
Agostinof
Posts: 1
Joined: 18 Jan 2024, 18:35

Help for my Surface X pro startup error

#1 Post by Agostinof »

Hello,

I got a Surface X Pro from my company but when I start it I get this error

I tried to download the image from Microsoft website but is not working, do you have any idea how to help?

Image
thanks
Ushavilash
Posts: 5
Joined: 12 Mar 2024, 07:55

Re: Help for my Surface X pro startup error

#2 Post by Ushavilash »

Dear Agostinof,
Have you attempted any troubleshoot steps yet? Sometimes, performing a hard reset or checking for updates can resolve such issues.
recuperation
Posts: 2879
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: Help for my Surface X pro startup error

#3 Post by recuperation »

How do you check for updates on a machine that does not boot?
How should a "hard reset" repair a broken boot configuration?
Locked