Trying to Recover a 4TB NTFS (Single) Partition that suddenly Crashed and Uninitialized

How to use TestDisk to recover lost partition
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johnmallord
Posts: 1
Joined: 06 Jan 2022, 11:17

Trying to Recover a 4TB NTFS (Single) Partition that suddenly Crashed and Uninitialized

#1 Post by johnmallord »

Hello,

Need some help to recover the files/folders of my 4TB backup storage drive that crashed a few hours ago. Just happened all of a sudden :(
Already tried to "re-seat" the SATA connectors and also tried to swap the connectors with other working HDD. Still nothing and still showing "Not Initialized" drive.

Here's a screenshot of the Disk Management disk status:
Image


Run TestDisk as administrator but it seems like choosing EFI -> Analyze, doesn't work at all. Even the Advanced option.
Been waiting for almost an hour if there would be a message that will show after the "Trying alternate GPT" message:
Image

Here's the result if I choose Intel -> Analyze (Read Error):
Image



Here's the testdisk.log output:

Thu Jan 6 20:17:03 2022
Command line: TestDisk

TestDisk 7.2-WIP, Data Recovery Utility, September 2021
Christophe GRENIER <grenier@cgsecurity.org>
https://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 11.2, Cygwin32 3001.4
ext2fs lib: 1.45.3, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20140608, curses lib: ncurses 6.1
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=4000787030016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=512110190592
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=4000787030016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive3)=250059350016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive4)=2000398934016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=511515295744
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=250041335808
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\E:)=4000650887168
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\F:)=1999804301312
Hard disk list
Disk \\.\PhysicalDrive0 - 4000 GB / 3726 GiB - CHS 486401 255 63, sector size=512 - ST4000DX001-1CE168, S/N:Z3057BN3, FW:CC45
Disk \\.\PhysicalDrive1 - 512 GB / 476 GiB - CHS 62260 255 63, sector size=512 - ADATA SX8200PNP, S/N:2J1320089440 _00000001., FW:R0906I
Disk \\.\PhysicalDrive2 - 4000 GB / 3726 GiB - CHS 486401 255 63, sector size=512 - ST4000VX000, S/N:WDH07ML5, FW:CV11
Disk \\.\PhysicalDrive3 - 250 GB / 232 GiB - CHS 30401 255 63, sector size=512 - Samsung SSD 850 EVO 250GB, S/N:S3NYNF0JA01045R, FW:EMT03B6Q
Disk \\.\PhysicalDrive4 - 2000 GB / 1863 GiB - CHS 243201 255 63, sector size=512 - ST2000DX002-2DV164, S/N:Z4Z7A3FR, FW:CC41

Partition table type defaults to EFI GPT
Disk \\.\PhysicalDrive2 - 4000 GB / 3726 GiB - ST4000VX000
Partition table type: EFI GPT
Partition table type defaults to EFI GPT
Disk \\.\PhysicalDrive2 - 4000 GB / 3726 GiB - ST4000VX000
Partition table type: EFI GPT

Analyse Disk \\.\PhysicalDrive2 - 4000 GB / 3726 GiB - CHS 486401 255 63
Trying alternate GPT
Current partition structure:
Trying alternate GPT



Should I initialized the drive first in Windows, before running it on TestDisk to analyze?
I feel like initializing the drive will "format" and delete the partition completely and thus no way to recover the files / folders anymore.

Any help will be highly appreciated.
Thanks guys!...



P.S.
Is it possible to confirm if the problem is a corrupted firmware? I read that one primary cause of a corrupted firmware is that the hard drive cannot be initialized.
I've tried to initialize the hard drive and I'm getting this error:
Image
recuperation
Posts: 3036
Joined: 04 Jan 2019, 09:48
Location: Hannover, Deutschland (Germany, Allemagne)

Re: Trying to Recover a 4TB NTFS (Single) Partition that suddenly Crashed and Uninitialized

#2 Post by recuperation »

johnmallord wrote: 06 Jan 2022, 11:36 Should I initialized the drive first in Windows, before running it on TestDisk to analyze?
No.
P.S.
Is it possible to confirm if the problem is a corrupted firmware? I read that one primary cause of a corrupted firmware is that the hard drive cannot be initialized.
I've tried to initialize the hard drive and I'm getting this error:
Image
Maybe.
Please post a smart report as described here before contacting a professional recovery lab.
viewtopic.php?f=5&t=10910
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