Not sure what to do next

How to use TestDisk to recover lost partition
Forum rules
When asking for technical support:
- Search for posts on the same topic before posting a new question.
- Give clear, specific information in the title of your post.
- Include as many details as you can, MOST POSTS WILL GET ONLY ONE OR TWO ANSWERS.
- Post a follow up with a "Thank you" or "This worked!"
- When you learn something, use that knowledge to HELP ANOTHER USER LATER.
Before posting, please read
Posts: 1
Joined: 06 Oct 2012, 13:36

Not sure what to do next

#1 Post by BridgetP »

I have a problem with my WD 500gb external hard drive. The last time I plugged it into my laptop it couldn't be found. I took it into a computer repair shop but they couldn't open it either so I decided to do some investigation and see if I could come up with a solution.

I found on another forum that if you could see the external hard drive in Disk Management, which I can, but not in Computer, to use testdisk. I followed the instructions and am now in the middle of a test ... 0&k=DWZ92D

The thing I'm not sure about is what to do with the test results or how they will help me open the drive.
Can anyone advise?