Help needed to recover my files

How to use TestDisk to recover lost partition
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gordonuk
Posts: 5
Joined: 24 Mar 2013, 04:51

Help needed to recover my files

#1 Post by gordonuk »

Hi everyone,

I need some help recovering some files I have on my external iomega hard drive. It was working fine for many months but then I started experiencing problems with it where it would not be recognised by computer and the file format changed to RAW from NFTS. I have since learned that the problem probably occured because i simply unplugged my external hard drive from the USB port without safely removing it first.

Anyway I need to recover my files on this external hard drive and would be grateful for any assistance as I am a complete newbie with this technical stuff.

What I would like is step by step instructions so that I can find my files on this corrupted external hard drive so that I can copy it onto a new external hard drive.

How would I go about this? Whats the simplest method? Step by step instructions would be useful.

Just a quick point when I have done a quick scan and deeper scan of this external hard drive it did not find any partitions.

Many thanks in advance.

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User avatar
Fiona
Posts: 2835
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: Help needed to recover my files

#2 Post by Fiona »

I'd need a screen shot from TestDisk / Analyse or you can copy and paste the content of the testdisk.log in your post.
You'll find the testdisk.log in your testdisk folder.

Fiona

gordonuk
Posts: 5
Joined: 24 Mar 2013, 04:51

Re: Help needed to recover my files

#3 Post by gordonuk »

Hi Fiona,

Sorry for the delay in responding.

I have found the test log but it says it needs to be unzipped and I do not know how to do this. It also says that windows does not recognize the file type.

I am using Windows Vista.

Many thanks.

User avatar
Fiona
Posts: 2835
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: Help needed to recover my files

#4 Post by Fiona »

Normally you'll find it in your testdisk folder?
It's a txt-file and shouldn't be zipped only for uploading purposes.
That's why I' have no idea why it should be unzipped?
Did you unzip testdisk after downloading it?

Fiona

gordonuk
Posts: 5
Joined: 24 Mar 2013, 04:51

Re: Help needed to recover my files

#5 Post by gordonuk »

Hi Fiona,

Yes i unzipped the Test Disk software after downloading it and now i have to unzip the log file.

Many thanks.

User avatar
Fiona
Posts: 2835
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: Help needed to recover my files

#6 Post by Fiona »

Would it be possible to upload your testdisk.log, so I can check it?
Immediately after your response, I downloaded testdisk 6.14WIP and tested it.
In my case, it wasn't zipped.
I used the windows version 6.14WIP.
Please let me know, your OS and testdisk version!

Fiona

gordonuk
Posts: 5
Joined: 24 Mar 2013, 04:51

Re: Help needed to recover my files

#7 Post by gordonuk »

Hi Fiona,

I tried to post my log file several times this week but i kept getting an error message:

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 14117158 bytes) in /var/www/html/sites/cgforum/public_html/phpBB3/includes/abm/functions.php on line 1247

I am not sure if this post will be successfully be added but i am using the same Test Disk as you 6.14-WIP and i am also using Windows Vista.

I will also try to upload my Desk Disk log if this post is added successfully.

Many thanks.

gordonuk
Posts: 5
Joined: 24 Mar 2013, 04:51

Re: Help needed to recover my files

#8 Post by gordonuk »

Hi Fiona,

When I try uploading the Test Disk log as part of this post it is always unsuccessful. And I have tried this a dozen times. Either the browser (Firefox) crashes or in internet explorer it simply does not upload.

Is there a limit to the file size you can upload to this forum? Because the Test Disk log is quite big because the external hard drive is 1000gb.

Many thanks.

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