See but can't read my hard drive

How to use TestDisk to recover lost partition
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nuorange
Posts: 2
Joined: 31 Mar 2012, 03:50

See but can't read my hard drive

#1 Postby nuorange » 31 Mar 2012, 03:59

Hello!

My Toshiba 320 GB hard drive recently died, like really dead. It was in the laptop, working fine one minute and then, after a restart, refused to boot at all, not even into safe mode. I tried many things but nothing worked. Every time I tried to access the drive, I got "E: is not accessible; the parameter is incorrect." I think the hard drive itself is physically damaged, but I can't be sure.

I took out the hard drive, put it in a case and have plugged it into another computer. I tried using TestDisk and it can see the drive and it accurately assesses the size, but it cannot read the disc nor can it see any partitions. I did a regular scan and a deep scan and it just said "Read Error" the entire time. I tried rewriting the boot sector, and it said it couldn't do that. Disc Manager says it is a healthy partition, though it is listed as RAW.

Also, strangely enough, I can't post the log file here as it's about 350 GB. (I have no idea why.) Any help you could give would be great - I've got a lot of family photos I'd like to get back.

Thanks in advance!

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remy
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Joined: 25 Mar 2012, 10:21
Location: Strasbourg, France.
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Re: See but can't read my hard drive

#2 Postby remy » 13 Apr 2012, 09:51

Is your disk protected by toshiba encryption ? If yes, you have to let the disk in the computer, and boot from another OS, like a linux liveCD. Then launch testdisk from this liveCD and see if there's always read error. You don't need to do a full scan. We will also have more tools to diagnose the status of your disk.

Your log is 350GB because in each sector there's a read error.

Can you hear your disk clicking ?
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nuorange
Posts: 2
Joined: 31 Mar 2012, 03:50

Re: See but can't read my hard drive

#3 Postby nuorange » 15 Apr 2012, 03:25

I don't believe it's protected by any encryption. At least, I've never seen any indication that it is. I tried booting from a Linux startup disk and it didn't work either - couldn't get past the initial "boot from USB" screen.

The disc was clicking at one point but is now sounding normal, although I haven't done anything with it in a few days.

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remy
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Location: Strasbourg, France.
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Re: See but can't read my hard drive

#4 Postby remy » 15 Apr 2012, 09:17

These signs (impossible to boot, clicking noises) are relevant of a hardware failure. In my opinion, you shoul contact a professionnal datarecovey service in your area. Where are you from ?

EDIT : for cross-testing purpose, try to boot your computer with the linux disk only, removing completely your hard drive, thus checking if it's the hard disk that provide you from booting.
J'ai pour habitude d'aller au bout de l'aide que j'apporte. Si vous pensez que je vous ai abandonné, et que je ne l'ai pas fait explicitement, c'est que votre message est enfoui avec d'autres. Relancez-moi (modérément) par mail.


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