Testdisk can't find my device

How to use TestDisk to recover lost partition
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izzee
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Joined: 25 Apr 2014, 16:28

Testdisk can't find my device

#1 Post by izzee » 25 Apr 2014, 16:31

Ye, well my hard drive recently decided to give the "format to use" message and so I quickly downloaded testdisk to remedy the situation, however, I encountered a problem. Testdisk doesn't recognise the hard drive, it's no where to be seen. does anyone know how to rectify this problem?

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cgrenier
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Re: Testdisk can't find my device

#2 Post by cgrenier » 27 Apr 2014, 09:56

Check that you are running TestDisk from a Windows account in the Administrators group. If you see all your disks except this one, the problem is probably hardware.

izzee
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Joined: 25 Apr 2014, 16:28

Re: Testdisk can't find my device

#3 Post by izzee » 27 Apr 2014, 15:06

Yes, I think the hard drive is broken. Is there no way to recover the data that was on it?

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cgrenier
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Re: Testdisk can't find my device

#4 Post by cgrenier » 28 Apr 2014, 09:09

It's possible to recover data but for hardware problems, you need to contact a data recovery company.

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