Problem with a WD 2TB "My Passport Drive"

Using TestDisk to repair the filesystem
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TotallyAwesome
Posts: 4
Joined: 19 May 2014, 01:03

Problem with a WD 2TB "My Passport Drive"

#1 Post by TotallyAwesome » 19 May 2014, 01:19

Hello,

I plugged a WD 2TB "My Passport" Drive into a Linksys E3000 router so that the drive would be shared on the network. I was unable to map to the drive when I put in on the E3000 router so I disconnected from the router (according the the Linksys router) and plugged it into my PC. I am now getting a dialog box on my Windows 7 computer asking me to reformat the drive.
So I ran the Test disk software and below is the log. I have also looked thru the forum and there seems to be numerous failures that are similiar to mine the are using WD drives.
So here is my log file

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cgrenier
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Re: Problem with a WD 2TB "My Passport Drive"

#2 Post by cgrenier » 19 May 2014, 05:44

Can you copy/paster the log file ?

TotallyAwesome
Posts: 4
Joined: 19 May 2014, 01:03

Re: Problem with a WD 2TB "My Passport Drive"

#3 Post by TotallyAwesome » 20 May 2014, 00:07

Hello,

Sure here is copy and paste of the log file. I assumed that when I posted to the forum and uploaded a attachment (the log file) that it would be available to you. So here is the copy and paste of the log



Sat May 17 18:22:56 2014
Command line: TestDisk

TestDisk 7.0-WIP, Data Recovery Utility, April 2014
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 7 (7601) SP1
Compiler: GCC 4.8, MinGW 3.11
Compilation date: May 12 2014 19:44:22
ext2fs lib: none, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20120504
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=3000558944256
filewin32_getfilesize(\\.\PhysicalDrive3) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\PhysicalDrive3) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\PhysicalDrive3
filewin32_getfilesize(\\.\PhysicalDrive4) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\PhysicalDrive4) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\PhysicalDrive4
filewin32_getfilesize(\\.\PhysicalDrive5) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\PhysicalDrive5) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\PhysicalDrive5
filewin32_getfilesize(\\.\PhysicalDrive6) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\PhysicalDrive6) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\PhysicalDrive6
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive7)=2000365289472
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=483934601216
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=16106127360
filewin32_getfilesize(\\.\E:) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\E:) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\E:
filewin32_getfilesize(\\.\F:) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\F:) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\F:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\G:)=0
Warning: can't get size for \\.\G:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\H:)=0
Warning: can't get size for \\.\H:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\I:)=0
Warning: can't get size for \\.\I:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\J:)=0
Warning: can't get size for \\.\J:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\K:)=1000202043392
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\L:)=3000423661056
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\N:)=2000364240896
Hard disk list
Disk \\.\PhysicalDrive0 - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512
Disk \\.\PhysicalDrive1 - 1000 GB / 931 GiB - CHS 121601 255 63, sector size=512
Disk \\.\PhysicalDrive2 - 3000 GB / 2794 GiB - CHS 364797 255 63, sector size=512
Disk \\.\PhysicalDrive7 - 2000 GB / 1862 GiB - CHS 243197 255 63, sector size=512
Drive C: - 483 GB / 450 GiB - CHS 58835 255 63, sector size=512
Drive D: - 16 GB / 15 GiB - CHS 1958 255 63, sector size=512
Drive K: - 1000 GB / 931 GiB - CHS 121600 255 63, sector size=512
Drive L: - 3000 GB / 2794 GiB - CHS 364780 255 63, sector size=512
Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63, sector size=512

Partition table type (auto): Intel
Drive N: - 2000 GB / 1862 GiB
Partition table type: Intel

Analyse Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
Current partition structure:
1 * Sys=72 13577 238 11 119521 238 60 1701990410

Bad relative sector.
2 * Sys=74 45381 70 3 79242 34 29 543974724

Bad relative sector.
3 * NetWare 3.11+ 10498 56 41 10498 56 40 0

Bad relative sector.
Only one partition must be bootable
Space conflict between the following two partitions
1 * Sys=72 13577 238 11 119521 238 60 1701990410
2 * Sys=74 45381 70 3 79242 34 29 543974724

search_part()
Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63

Results

interface_write()

No partition found or selected for recovery

search_part()
Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63
Search for partition aborted

Results

interface_write()

No partition found or selected for recovery
simulate write!

write_mbr_i386: starting...
write_all_log_i386: starting...
No extended partition

Interface Advanced
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
3 * NetWare 3.11+ 10498 56 41 10498 56 40 0
1 * Sys=72 13577 238 11 119521 238 60 1701990410
2 * Sys=74 45381 70 3 79242 34 29 543974724

Interface Advanced
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
3 * NetWare 3.11+ 10498 56 41 10498 56 40 0
1 * Sys=72 13577 238 11 119521 238 60 1701990410
2 * Sys=74 45381 70 3 79242 34 29 543974724
New options :
Dump : No
Align partition: No
Expert mode : No

Analyse Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
Current partition structure:
1 * Sys=72 13577 238 11 119521 238 60 1701990410

Bad relative sector.
2 * Sys=74 45381 70 3 79242 34 29 543974724

Bad relative sector.
3 * NetWare 3.11+ 10498 56 41 10498 56 40 0

Bad relative sector.
Only one partition must be bootable
Space conflict between the following two partitions
1 * Sys=72 13577 238 11 119521 238 60 1701990410
2 * Sys=74 45381 70 3 79242 34 29 543974724

search_part()
Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63

Results

interface_write()

No partition found or selected for recovery

search_part()
Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63
Search for partition aborted

Results

interface_write()

No partition found or selected for recovery
simulate write!

write_mbr_i386: starting...
write_all_log_i386: starting...
No extended partition

Interface Advanced
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
3 * NetWare 3.11+ 10498 56 41 10498 56 40 0
1 * Sys=72 13577 238 11 119521 238 60 1701990410
2 * Sys=74 45381 70 3 79242 34 29 543974724

Interface Advanced
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
3 * NetWare 3.11+ 10498 56 41 10498 56 40 0
1 * Sys=72 13577 238 11 119521 238 60 1701990410
2 * Sys=74 45381 70 3 79242 34 29 543974724

Analyse Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
Current partition structure:
1 * Sys=72 13577 238 11 119521 238 60 1701990410

Bad relative sector.
2 * Sys=74 45381 70 3 79242 34 29 543974724

Bad relative sector.
3 * NetWare 3.11+ 10498 56 41 10498 56 40 0

Bad relative sector.
Only one partition must be bootable
Space conflict between the following two partitions
1 * Sys=72 13577 238 11 119521 238 60 1701990410
2 * Sys=74 45381 70 3 79242 34 29 543974724

search_part()
Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63
Search for partition aborted

Results

interface_write()

No partition found or selected for recovery

search_part()
Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63
Search for partition aborted

Results

interface_write()

No partition found or selected for recovery
simulate write!

write_mbr_i386: starting...
write_all_log_i386: starting...
No extended partition

Analyse Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
Current partition structure:
1 * Sys=72 13577 238 11 119521 238 60 1701990410

Bad relative sector.
2 * Sys=74 45381 70 3 79242 34 29 543974724

Bad relative sector.
3 * NetWare 3.11+ 10498 56 41 10498 56 40 0

Bad relative sector.
Only one partition must be bootable
Space conflict between the following two partitions
1 * Sys=72 13577 238 11 119521 238 60 1701990410
2 * Sys=74 45381 70 3 79242 34 29 543974724

search_part()
Drive N: - 2000 GB / 1862 GiB - CHS 243197 255 63

User avatar
Fiona
Posts: 2836
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: Problem with a WD 2TB "My Passport Drive"

#4 Post by Fiona » 20 May 2014, 07:14

Did you use TestDisk 64bit?
In case, please repeat your diagnose using TestDisk 32bit?
Also, it's recommended to select your physically "Disk" instead of a drive.

Your partition table contain entries like:
1 * Sys=72 13577 238 11 119521 238 60 1701990410

Bad relative sector.
2 * Sys=74 45381 70 3 79242 34 29 543974724
They might be wrong?
Please repeat your diagnose using TestDisk 32bit and run Quick and Deeper Search.
In "Quick Search" testdisk searches for a boot sector and displays your partition.
Deeper Search searches additional for a backup of your boot sector and displays your partition also.

Copy and paste the content of your testdisk.log again.
If TestDisk finds any partition/s please mark it and press p to have a try to list your files.

Fiona

TotallyAwesome
Posts: 4
Joined: 19 May 2014, 01:03

Re: Problem with a WD 2TB "My Passport Drive"

#5 Post by TotallyAwesome » 21 May 2014, 01:28

Hello,

Thanks for getting back to me. I used test64 because I have a 64bit Windows system. I will use test32 as you requested and post the log file. Have a nice day!

TotallyAwesome
Posts: 4
Joined: 19 May 2014, 01:03

Re: Problem with a WD 2TB "My Passport Drive"

#6 Post by TotallyAwesome » 22 May 2014, 23:06

Hello,

I installed and used the 32 bit version of Test Disk, here is the log file



Thu May 22 03:31:40 2014
Command line: TestDisk

TestDisk 6.14, Data Recovery Utility, July 2013
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 7 (7601) SP1
Compiler: GCC 4.7, Cygwin 1007.17
Compilation date: 2013-07-30T14:08:52
ext2fs lib: 1.42.2, ntfs lib: 10:0:0, reiserfs lib: 0.3.1-rc8, ewf lib: 20120504
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sda)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdb)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdc)=3000558944256
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdh)=2000365289472
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=3000558944256
filewin32_getfilesize(\\.\PhysicalDrive3) GetFileSize err Incorrect function.

filewin32_setfilepointer(\\.\PhysicalDrive3) SetFilePointer err Incorrect function.

Warning: can't get size for \\.\PhysicalDrive3
filewin32_getfilesize(\\.\PhysicalDrive4) GetFileSize err Incorrect function.

filewin32_setfilepointer(\\.\PhysicalDrive4) SetFilePointer err Incorrect function.

Warning: can't get size for \\.\PhysicalDrive4
filewin32_getfilesize(\\.\PhysicalDrive5) GetFileSize err Incorrect function.

filewin32_setfilepointer(\\.\PhysicalDrive5) SetFilePointer err Incorrect function.

Warning: can't get size for \\.\PhysicalDrive5
filewin32_getfilesize(\\.\PhysicalDrive6) GetFileSize err Incorrect function.

filewin32_setfilepointer(\\.\PhysicalDrive6) SetFilePointer err Incorrect function.

Warning: can't get size for \\.\PhysicalDrive6
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive7)=2000365289472
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=483934601216
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=16106127360
filewin32_getfilesize(\\.\E:) GetFileSize err Incorrect function.

filewin32_setfilepointer(\\.\E:) SetFilePointer err Incorrect function.

Warning: can't get size for \\.\E:
filewin32_getfilesize(\\.\F:) GetFileSize err Incorrect function.

filewin32_setfilepointer(\\.\F:) SetFilePointer err Incorrect function.

Warning: can't get size for \\.\F:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\G:)=0
Warning: can't get size for \\.\G:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\H:)=0
Warning: can't get size for \\.\H:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\I:)=0
Warning: can't get size for \\.\I:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\J:)=0
Warning: can't get size for \\.\J:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\K:)=1000202043392
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\L:)=3000423661056
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\N:)=2000364240896
Hard disk list
Disk /dev/sda - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512 - WDC WD5000AAKS-75A7B2, S/N:2020202057202d444d5753413559373834393333, FW:01.03B01
Disk /dev/sdb - 1000 GB / 931 GiB - CHS 121601 255 63, sector size=512 - SAMSUNG HD103UJ, S/N:20202020202031535846394a5330303931363338, FW:1AA01117
Disk /dev/sdc - 3000 GB / 2794 GiB - CHS 364797 255 63, sector size=512 - WD My Book 1140, S/N:WCAWZ0862796, FW:1003
Disk /dev/sdh - 2000 GB / 1862 GiB - CHS 243197 255 63, sector size=512 - WD My Passport 0748, S/N:WX61A83Y1942, FW:1022

Partition table type (auto): Intel
Disk /dev/sdh - 2000 GB / 1862 GiB - WD My Passport 0748
Partition table type: Intel

Analyse Disk /dev/sdh - 2000 GB / 1862 GiB - CHS 243197 255 63
Geometry from i386 MBR: head=255 sector=63
check_part_i386 failed for partition type 07
Current partition structure:
Invalid NTFS or EXFAT boot
1 P HPFS - NTFS 0 32 33 243197 57 60 3906961408
1 P HPFS - NTFS 0 32 33 243197 57 60 3906961408
No partition is bootable

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