WD My Passport Ultra no partitions found...

How to use TestDisk to recover lost partition
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LostxSoul
Posts: 2
Joined: 28 Jul 2015, 07:34

WD My Passport Ultra no partitions found...

#1 Post by LostxSoul » 28 Jul 2015, 23:59

I'm trying to help a friend out. She has not been ejecting her drive but has been just unplugging it. A couple days ago it started not registering on her computer. I have it and I've got it showing as a raw/unformatted drive on my PC. I'm really new to this so bear with me as I try and sort out this mess. The code is after running a quick search. I have no idea where to go from here. The quick search took 6 hours to complete. Thanks in advance for any help.

This image is from the initial run of Analyze Testdisk, before the Quick Search. After running the quick search no partitions were found so I didn't run a deep search.
1.JPG
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Log

Code: Select all




Tue Jul 28 09:58:28 2015
Command line: TestDisk

TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 7 (7601) SP1
Compiler: GCC 4.8, Cygwin 1007.34
Compilation date: 2015-04-18T13:01:55
ext2fs lib: 1.42.8, ntfs lib: 10:0:0, reiserfs lib: 0.3.1-rc8, ewf lib: 20120504, curses lib: ncurses 5.9
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sda)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdb)=2000365289472
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=2000365289472
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=500104691712
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=2000364240896
Hard disk list
Disk /dev/sda - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512
Disk /dev/sdb - 2000 GB / 1862 GiB - CHS 243197 255 63, sector size=512
Drive C: - 500 GB / 465 GiB - CHS 60800 255 63, sector size=512
Drive D: - 2000 GB / 1862 GiB - CHS 243197 255 63, sector size=512

Partition table type (auto): None
Drive D: - 2000 GB / 1862 GiB
Partition table type: Intel

Analyse Drive D: - 2000 GB / 1862 GiB - CHS 243197 255 63
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
Current partition structure:
 1 * Sys=72               13577 238 11 119521 238 60 1701990410

Bad relative sector.
 2 * Sys=74               45381  70  3 79242  34 29  543974724

Bad relative sector.
 3 * NetWare 3.11+        10498  56 41 10498  56 40          0

Bad relative sector.
Only one partition must be bootable
Space conflict between the following two partitions
 1 * Sys=72               13577 238 11 119521 238 60 1701990410
 2 * Sys=74               45381  70  3 79242  34 29  543974724

I'm now running a /dev/sdb - 2000 search at the moment to see if it can find any partitions available.
2.JPG
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LostxSoul
Posts: 2
Joined: 28 Jul 2015, 07:34

Re: WD My Passport Ultra no partitions found...

#2 Post by LostxSoul » 30 Jul 2015, 07:00

So I was able to find most of the files on the hard drive. I've been transferring most of them for the last few hours and will continue tomorrow as well. Is there a way to resurrect the drive? Below is the code from the /dev/sdb - 2000 quick search.

Code: Select all


Tue Jul 28 09:58:28 2015
Command line: TestDisk

TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 7 (7601) SP1
Compiler: GCC 4.8, Cygwin 1007.34
Compilation date: 2015-04-18T13:01:55
ext2fs lib: 1.42.8, ntfs lib: 10:0:0, reiserfs lib: 0.3.1-rc8, ewf lib: 20120504, curses lib: ncurses 5.9
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sda)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdb)=2000365289472
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=2000365289472
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=500104691712
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=2000364240896
Hard disk list
Disk /dev/sda - 500 GB / 465 GiB - CHS 60801 255 63, sector size=512
Disk /dev/sdb - 2000 GB / 1862 GiB - CHS 243197 255 63, sector size=512
Drive C: - 500 GB / 465 GiB - CHS 60800 255 63, sector size=512
Drive D: - 2000 GB / 1862 GiB - CHS 243197 255 63, sector size=512

Partition table type (auto): None
Drive D: - 2000 GB / 1862 GiB
Partition table type: Intel

Analyse Drive D: - 2000 GB / 1862 GiB - CHS 243197 255 63
Geometry from i386 MBR: head=116 sector=52
BAD_RS LBA=218129509 5918957
check_part_i386 1 type 72: no test
BAD_RS LBA=729050177 1083631
check_part_i386 2 type 74: no test
BAD_RS LBA=168653938 1838434
Current partition structure:
 1 * Sys=72               13577 238 11 119521 238 60 1701990410

Bad relative sector.
 2 * Sys=74               45381  70  3 79242  34 29  543974724

Bad relative sector.
 3 * NetWare 3.11+        10498  56 41 10498  56 40          0

Bad relative sector.
Only one partition must be bootable
Space conflict between the following two partitions
 1 * Sys=72               13577 238 11 119521 238 60 1701990410
 2 * Sys=74               45381  70  3 79242  34 29  543974724

search_part()
Drive D: - 2000 GB / 1862 GiB - CHS 243197 255 63
file_win32_pread(452,1,buffer,3906961407(243197/25/28)) read err: read after end of file

Results

interface_write()
 
No partition found or selected for recovery
simulate write!

write_mbr_i386: starting...
write_all_log_i386: starting...
No extended partition
Partition table type (auto): Intel
Disk /dev/sdb - 2000 GB / 1862 GiB
Partition table type: Intel

Analyse Disk /dev/sdb - 2000 GB / 1862 GiB - CHS 243197 255 63
Geometry from i386 MBR: head=255 sector=63
NTFS at 0/32/33
Current partition structure:
 1 P HPFS - NTFS              0  32 33 243197  57 60 3906961408
No partition is bootable

search_part()
Disk /dev/sdb - 2000 GB / 1862 GiB - CHS 243197 255 63
NTFS at 0/32/33
filesystem size           3906961408
sectors_per_cluster       8
mft_lcn                   786432
mftmirr_lcn               244185087
clusters_per_mft_record   -10
clusters_per_index_record 1
     HPFS - NTFS              0  32 33 243197  57 60 3906961408
     NTFS, blocksize=4096, 2000 GB / 1862 GiB
file_pread(5,8,buffer,3906963456(243197/57/61)) ReadFile The drive cannot find the sector requested.

file_pread(5,1,buffer,3906963456(243197/57/61)) ReadFile The drive cannot find the sector requested.

file_pread(5,1,buffer,3906963457(243197/57/62)) lseek err Invalid argument
file_pread(5,14,buffer,3906963458(243197/57/63)) lseek err Invalid argument
file_pread(5,3,buffer,3906963472(243197/58/14)) lseek err Invalid argument
file_pread(5,3,buffer,3906963519(243197/58/61)) lseek err Invalid argument
file_pread(5,8,buffer,3906963535(243197/59/14)) lseek err Invalid argument
file_pread(5,11,buffer,3906963582(243197/59/61)) lseek err Invalid argument
file_pread(5,2,buffer,3906965504(243197/90/30)) lseek err Invalid argument

Results
   * HPFS - NTFS              0  32 33 243197  57 60 3906961408
     NTFS, blocksize=4096, 2000 GB / 1862 GiB

interface_write()
 1 * HPFS - NTFS              0  32 33 243197  57 60 3906961408

search_part()
Disk /dev/sdb - 2000 GB / 1862 GiB - CHS 243197 255 63
NTFS at 0/32/33
filesystem size           3906961408
sectors_per_cluster       8
mft_lcn                   786432
mftmirr_lcn               244185087
clusters_per_mft_record   -10
clusters_per_index_record 1
     HPFS - NTFS              0  32 33 243197  57 60 3906961408
     NTFS, blocksize=4096, 2000 GB / 1862 GiB
file_pread(5,2,buffer,3906963456(243197/57/61)) ReadFile The drive cannot find the sector requested.

file_pread(5,1,buffer,3906963456(243197/57/61)) ReadFile The drive cannot find the sector requested.

NTFS at 243197/57/60
filesystem size           3906961408
sectors_per_cluster       8
mft_lcn                   786432
mftmirr_lcn               244185087
clusters_per_mft_record   -10
clusters_per_index_record 1
     HPFS - NTFS              0  32 33 243197  57 60 3906961408
     NTFS found using backup sector, blocksize=4096, 2000 GB / 1862 GiB
file_pread(5,14,buffer,3906963457(243197/57/62)) lseek err Invalid argument
file_pread(5,1,buffer,3906963457(243197/57/62)) lseek err Invalid argument
file_pread(5,8,buffer,3906963463(243197/58/5)) lseek err Invalid argument
file_pread(5,3,buffer,3906963471(243197/58/13)) lseek err Invalid argument
file_pread(5,3,buffer,3906963518(243197/58/60)) lseek err Invalid argument
file_pread(5,8,buffer,3906963534(243197/59/13)) lseek err Invalid argument
file_pread(5,11,buffer,3906963581(243197/59/60)) lseek err Invalid argument
file_pread(5,2,buffer,3906965503(243197/90/29)) lseek err Invalid argument
file_pread(5,6,buffer,3906963458(243197/57/63)) lseek err Invalid argument
file_pread(5,1,buffer,3906963474(243197/58/16)) lseek err Invalid argument
file_pread(5,1,buffer,3906963521(243197/58/63)) lseek err Invalid argument
file_pread(5,1,buffer,3906963542(243197/59/21)) lseek err Invalid argument
file_pread(5,1,buffer,3906963592(243197/60/8)) lseek err Invalid argument
file_pread(5,1,buffer,3906965505(243197/90/31)) lseek err Invalid argument

Results
   * HPFS - NTFS              0  32 33 243197  57 60 3906961408
     NTFS, blocksize=4096, 2000 GB / 1862 GiB

interface_write()
 1 * HPFS - NTFS              0  32 33 243197  57 60 3906961408
SIGHUP detected! TestDisk has been killed.

User avatar
Fiona
Posts: 2836
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: WD My Passport Ultra no partitions found...

#3 Post by Fiona » 31 Jul 2015, 07:29

ReadFile The drive cannot find the sector requested.
Might be possible that you have a faulty file system or bad sectors?
Can you test your disk using crystaldiskinfo?
http://crystalmark.info/download/index-e.html
Please download the portable version.

Fiona

hqt6789
Posts: 1
Joined: 23 Aug 2015, 16:30

Re: WD My Passport Ultra no partitions found...

#4 Post by hqt6789 » 23 Aug 2015, 16:40

I got exactly same problem with my 2T WD My Passport, exactly error and screen from Testdisk. I don't know how to transferring file to another hard drive LostxSoul, please let me know. I want to copy the data first before doing anything further in fixing the hard drive

pauljwestran
Posts: 4
Joined: 24 Aug 2015, 15:54

Re: WD My Passport Ultra no partitions found...

#5 Post by pauljwestran » 24 Aug 2015, 16:52

I have also had the same.... But TD didnt find any files and just reported all bad sectors. Change type and its now doing a deep search but its going to be another day until thats finished.... but it sounds like the same problem to me but dont know enough to corect this one. Think its possible geometry or boot sector. If i try to write mbr it says no partition....

here my last screen pic...
Attachments
WP_20150824_16_14_50_Pro1.jpg
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User avatar
Fiona
Posts: 2836
Joined: 18 Feb 2012, 17:19
Location: Ludwigsburg/Stuttgart - Germany

Re: WD My Passport Ultra no partitions found...

#6 Post by Fiona » 26 Aug 2015, 09:05

@ pauljwestran
If i try to write mbr it says no partition....
If it says no Partition, either there was no partition found or not set for recovery.
If mor partitions are found and they overlap each other, they will be displayed with D for deleted.
You should select each partition and press p to have a try to list your data.
If you find the correct partition and you're able to list your files, you can set it to * (Star for primary activ), P for primary only and L for logical partition using the left or right key on your keyboard.
You can watch it at the left side.
You can have another try to write your partition.
If it doesn't help, please let me know.
Antivirus and some other background processes can prevent testdisk from writing to the partition table (MBR).
@ hqt6789
I got exactly same problem with my 2T WD My Passport, exactly error and screen from Testdisk.
I didn't find any error. can you explain it a little bit more detailed?
Your photo is taken during a scan and has no significance.
You should finish your scan and upload another screen with the results.
In some case testdisk displays some partitions which end after disk limit and reports that those partitions are not recoverable.
It's a report only and pressing enter will get you to the results.
If partitions are found, you should select them and press p to have a try to list your files.

Fiona

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