My daughter's laptop running Win8.1x64 connects to a 3TB Seagate Backup Plus external USB drive where she likes to keep her photos. Recently, she told me the drive wasn't working. So last night I took a look, and it didn't seem to power up. I took it apart, took the 3TB HD out and put it in an external enclosure (USB2/e-sata) I have and powered it up on my Win 8.1x64 PC. Windows sees the drive but wants to format it. The file system shows as RAW.
So I Googled that issue and found a possible solution here:
http://html5.litten.com/updated-how-to- ... ent-300346
Early on, I get conflicting info.
The SMART tool shows the drive's capacity and it tests good:
However, running Testdisk 7, it only seems to show as 375GB/349GB and the note at the bottom seems to indicate recovery will be unsuccessful unless the capacity is correctly detected.
What options do I have at this point?