Thursday of last week, my Acer Win 7 (updated to Win 10) computer began an update. I thought it was business as usual, but I was wrong. First, it was stuck on a page that just said "restarting", after applying the update. I waited quite a while, but nothing happened. The only thing I thought I could do was a hard shutdown (since it was going to restart anyway). It started to boot like normal (showed the Acer logo and blinking cursor for a second), but then it went to a black screen. I waited hours and nothing happened.
So, the first thing I decided to do was make a Win 10 iso bootable USB drive. After an hour of looking at the Windows logo, with its swirling loading symbol, a menu finally came up! I've tried a few different things (restore, reset, etc), but I got errors on all of them. Each time I selected an option on the Windows 10 menu, it took a good 30-45 minutes for it to go to a different page (system restore, image, etc).
Since this didn't seem to be working, I decided I'd use my trusty Ubuntu Live USB that I made; I've owned my PC quite a while and I've had to do this one other time. I knew it'd be a simple procedure: get my data off the hard drive and do a clean Win 10 reset, but I was wrong. When I clicked my ACER hard drive on the menu, I received this error:
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Error mounting /dev/sda3 at /media/ubuntu/ACER: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999" "/dev/sda3" "/media/ubuntu/ACER"' exited with non-zero exit status 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to read of MFT, mft=155471 count=1 br=-1: Input/output error Failed to mount '/dev/sda3': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details.
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$ sudo ntfsfix /dev/sda3 Mounting volume... ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to read of MFT, mft=155471 count=1 br=-1: Input/output error FAILED Attempting to correct errors... Processing $MFT and $MFTMirr... Reading $MFT... OK Reading $MFTMirr... OK Comparing $MFTMirr to $MFT... OK Processing of $MFT and $MFTMirr completed successfully. Setting required flags on partition... OK Going to empty the journal ($LogFile)... OK ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to read of MFT, mft=155471 count=1 br=-1: Input/output error Remount failed: Input/output error
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Disk /dev/sda - 320 GB / 298 GiB - CHS 38913 255 63 Partition Start End Size in sectors HPFS - NTFS 0 32 33 1529 232 47 24576000 [PQSERVICE] HPFS - NTFS 1529 232 48 1542 168 34 204800 HPFS - NTFS 1542 168 35 26362 168 46 398733312 [ACER] HPFS - NTFS 26362 168 47 26420 7 19 921600 HPFS - NTFS 26420 39 52 38913 37 36 200699904 [New Volume] Structure: Ok. Use Up/Down Arrow keys to select partition. Use Left/Right Arrow keys to CHANGE partition characteristics: =Primary bootable P=Primary L=Logical E=Extended D=Deleted Keys A: add partition, L: load backup, T: change type, P: list files, Enter: to continueroot@ubuntu:~# NTFS, blocksize=4096, 12 GB / 11 GiB