Drive unreadable please help a novice

Using TestDisk to repair the filesystem
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Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Drive unreadable please help a novice

#1 Post by Mike01 » 20 Apr 2016, 14:02

Hi I know that similar problems have been posted numerous times but hope someone will help me.
I have 2 near identical Seagate 3tb drives as storage.
I unexpectedly lost power now I cant access one of my drives, the one containing all my family photos vids .
I have tried to use testdisk myself but I'm going round in circles as I'm not really sure what I should be doing.
symptoms.
in computer management the drive now shows up as raw.
[img]
I have run chkdsk this is what I got:

C:\WINDOWS\system32>chkdsk /f e:
The type of the file system is NTFS.
Volume label is Tools Programs+MyDocuments.
Corrupt master file table. Windows will attempt to recover
master file table from disk.
Windows cannot recover master file table. CHKDSK aborted.

When I open testdisk this is the first window

TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
Select a media (use Arrow keys, then press Enter):
>Disk \\.\PhysicalDrive0 - 250 GB / 232 GiB
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB
Disk \\.\PhysicalDrive2 - 3000 GB / 2794 GiB
Drive C: - 249 GB / 232 GiB
Drive D: - 3000 GB / 2794 GiB
Drive E: - 3000 GB / 2794 GiB

>[Proceed ] [ Quit ]

As I said the problem disk is drive E which is physical drive 1, this is my first problem I'm not sure if I should select physical drive 1, or drive E to proceed. or what I should be doing next? My gandaughters photos are very precious to me so any help would be most appreciated.

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Re: Drive unreadable please help a novice

#2 Post by cgrenier » 20 Apr 2016, 16:59

select physical drive 1, Advanced, Boot, List
Please post the testdisk.log file content if you are unable to copy your files.

Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Re: Drive unreadable please help a novice

#3 Post by Mike01 » 20 Apr 2016, 17:10

selected physical drive 1, proceed, testdisk selected EFI GPT as partition type obviously this is wrong so I selected intel-enter, advanced enter and I'm shown this:
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org

Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63

Partition Start End Size in sectors
> 1 P EFI GPT 0 0 2 267349 89 4 4294967295

[ Type ] >[Image Creation] [ Quit ]

Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Re: Drive unreadable please help a novice

#4 Post by Mike01 » 20 Apr 2016, 17:20

ok managed to change this to HPFS-NTFS in Type.
Selected Boot but don't get the option "List"?
TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org

Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Partition Start End Size in sectors
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295

Boot sector
Status: Bad

Backup boot sector
Status: Bad

Sectors are not identical.

A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.

>[ Quit ] [Rebuild BS] [ Dump ]

Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Re: Drive unreadable please help a novice

#5 Post by Mike01 » 20 Apr 2016, 17:25

returned to previous screen selected list got the response cant open filesystem. Filesystem seems damaged.

Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Re: Drive unreadable please help a novice

#6 Post by Mike01 » 20 Apr 2016, 17:33

testdisk logfile:
ed Apr 20 17:21:38 2016
Command line: TestDisk

TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 4.9, MinGW 3.11
Compilation date: Apr 18 2015 13:02:07
ext2fs lib: none, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20120504, curses lib: pdcurses build 3401
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=250059350016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=249585205248
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=3000591450112
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\E:)=3000457232384
filewin32_getfilesize(\\.\F:) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\F:) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\F:
filewin32_getfilesize(\\.\G:) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\G:) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\G:
Hard disk list
Disk \\.\PhysicalDrive0 - 250 GB / 232 GiB - CHS 30401 255 63, sector size=512
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Disk \\.\PhysicalDrive2 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive C: - 249 GB / 232 GiB - CHS 30343 255 63, sector size=512
Drive D: - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive E: - 3000 GB / 2794 GiB - CHS 364784 255 63, sector size=512

Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB
Partition table type: Intel

Interface Advanced
Geometry from i386 MBR: head=256 sector=63
check_part_i386 1 type EE: no test
1 P EFI GPT 0 0 2 267349 89 4 4294967295
Change partition type:
1 P EFI GPT 0 0 2 267349 89 4 4294967295
Change partition type:
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295

ntfs_boot_sector
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
filesystem size 35 1
sectors_per_cluster 0 0
mft_lcn 1565565838 0
mftmirr_lcn 4118252379 0
clusters_per_mft_record -91 0
clusters_per_index_record -9 0
Boot sector
Status: Bad

Backup boot sector
Status: Bad

Sectors are not identical.

A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
Failed to startup volume: Invalid argument.
Not an exFAT boot sector.

1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
Can't open filesystem. Filesystem seems damaged.

ntfs_boot_sector
1 P HPFS - NTFS 0 0 2 267349 89 4 4294967295
filesystem size 35 1
sectors_per_cluster 0 0
mft_lcn 1565565838 0
mftmirr_lcn 4118252379 0
clusters_per_mft_record -91 0
clusters_per_index_record -9 0
Boot sector
Status: Bad

Backup boot sector
Status: Bad

Sectors are not identical.

A valid NTFS Boot sector must be present in order to access
any data; even if the partition is not bootable.
Failed to startup volume: Invalid argument.

Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Re: Drive unreadable please help a novice

#7 Post by Mike01 » 20 Apr 2016, 19:22

trying rebuild bootsector option now will post results.

Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Re: Drive unreadable please help a novice

#8 Post by Mike01 » 20 Apr 2016, 22:47

Well I messed that up back to the start, drive is now showing 3 partitions in windows.

Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Re: Drive unreadable please help a novice

#9 Post by Mike01 » 21 Apr 2016, 10:45

ok new day new start.
First as I said last night I managed to accidentally create a new partition on the drive of 746.39 gb of unallocated space.
After reading a couple of old threads I have removed my D drive leaving only C and the problem E drives, easily distinguishable.
I will run testdisk to analyse then post the new logfile in the hope someone might help me. this time I wont try to grow a brain and do things myself testdisk is to complicated for me :)
Selected physicaldrive1 whitch is the E drive,
again testdisk thinks it is EFI GPT partition type, which I changed to Intel, confirm Analyse here is the results and logfile:


Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Current partition structure:
Partition Start End Size in sectors

Error: size boot_sector 1565300736 > partition 4294967295
Invalid NTFS or EXFAT boot
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295

*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
>[Quick Search] [ Backup ]
Try to locate partition

Logfile:

Thu Apr 21 10:28:22 2016
Command line: TestDisk

TestDisk 7.0, Data Recovery Utility, April 2015
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 8 (9200)
Compiler: GCC 4.9, MinGW 3.11
Compilation date: Apr 18 2015 13:02:07
ext2fs lib: none, ntfs lib: 10:0:0, reiserfs lib: none, ewf lib: 20120504, curses lib: pdcurses build 3401
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=250059350016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive1)=3000592982016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=249585205248
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\E:)=2199023255040
filewin32_getfilesize(\\.\F:) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\F:) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\F:
filewin32_getfilesize(\\.\G:) GetFileSize err Incorrect function.


filewin32_setfilepointer(\\.\G:) SetFilePointer err Incorrect function.


Warning: can't get size for \\.\G:
Hard disk list
Disk \\.\PhysicalDrive0 - 250 GB / 232 GiB - CHS 30401 255 63, sector size=512
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63, sector size=512
Drive C: - 249 GB / 232 GiB - CHS 30343 255 63, sector size=512
Drive E: - 2199 GB / 2047 GiB - CHS 267349 255 63, sector size=512

Partition table type (auto): EFI GPT
Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB
Partition table type: Intel

Analyse Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Geometry from i386 MBR: head=255 sector=63
NTFS at 16/113/34
Error: size boot_sector 1565300736 > partition 4294967295
check_part_i386 failed for partition type 07
Current partition structure:
Error: size boot_sector 1565300736 > partition 4294967295
Invalid NTFS or EXFAT boot
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295
1 * HPFS - NTFS 16 113 34 267365 202 36 4294967295

Next I confirmed Quick search which gave me this screen:


Disk \\.\PhysicalDrive1 - 3000 GB / 2794 GiB - CHS 364801 255 63
Partition Start End Size in sectors
>* HPFS - NTFS 16 113 34 364801 66 1 5860268032

Structure: Ok. Use Up/Down Arrow keys to select partition.
Use Left/Right Arrow keys to CHANGE partition characteristics:
*=Primary bootable P=Primary L=Logical E=Extended D=Deleted
Keys A: add partition, L: load backup, T: change type, P: list files,
Enter: to continue
NTFS, blocksize=4096, 3000 GB / 2794 GiB

I see the Size in sectors is wrong it should be 5860528065?
I confirmed P list files and got the message Cant open filesystem. Filesystem seems damaged.
Lacking any help i have started fallowing the tutorial "Testdisk step by step".
so I have now selected and confirmed "Deeper Search", Awaiting results. and advice please.

Mike01
Posts: 9
Joined: 20 Apr 2016, 13:06

Re: Drive unreadable please help a novice

#10 Post by Mike01 » 21 Apr 2016, 13:43

never mind I give up time for some recovery software!

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