On Windows7, qphotorec can detect the real harddisk but photorec cannot

Using PhotoRec to recover lost data
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drtrivago
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Joined: 03 May 2017, 12:27

On Windows7, qphotorec can detect the real harddisk but photorec cannot

#1 Post by drtrivago » 03 May 2017, 12:56

The error drive splits into D drive and H drive. They are empty seen from Explorer.
I tried running testdisk but it can only detect one drive(D). Then I tried photorec but to no avail. When I tried qphotorec, surprisingly it could detect the real harddisk.
qphotorec.png
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drives.png
drives.png (20.52 KiB) Viewed 256 times
diskman.png
diskman.png (40.47 KiB) Viewed 256 times

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Re: On Windows7, qphotorec can detect the real harddisk but photorec cannot

#2 Post by cgrenier » 03 May 2017, 20:01

Can you run "cmd" (right click run as administrator), "photorec_win.exe /debug /log /all" ?
Choose Quit and please post the photorec.log file content.

drtrivago
Posts: 4
Joined: 03 May 2017, 12:27

Re: On Windows7, qphotorec can detect the real harddisk but photorec cannot

#3 Post by drtrivago » 04 May 2017, 20:12

Code: Select all

Using locale 'C.UTF-8'.


Fri May  5 03:08:20 2017
Command line: PhotoRec /debug /log /all

PhotoRec 7.1-WIP, Data Recovery Utility, April 2017
Christophe GRENIER <grenier@cgsecurity.org>
http://www.cgsecurity.org
OS: Windows 7 (7601) SP1
Compiler: GCC 5.4, Cygwin 2005.2
ext2fs lib: 1.43.1, ntfs lib: 10:0:0, ewf lib: 20140608, libjpeg: libjpeg-turbo-1.5.0, curses lib: ncurses 6.0
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sda)=500107862016
filewin32_getfilesize(/dev/sdb) GetFileSize err 功能錯誤。

filewin32_setfilepointer(/dev/sdb) SetFilePointer err 功能錯誤。

Warning: can't get size for Disk /dev/sdb - 0 B - 0 sectors (RO), sector size=512 - ATA ST3320613AS
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdc)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sdd)=2000398934016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive0)=500107862016
filewin32_getfilesize(\\.\PhysicalDrive1) GetFileSize err 功能錯誤。

filewin32_setfilepointer(\\.\PhysicalDrive1) SetFilePointer err 功能錯誤。

Warning: can't get size for \\.\PhysicalDrive1
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive2)=1000204886016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\PhysicalDrive3)=2000398934016
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\C:)=500106813440
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\D:)=104857600
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\E:)=1000202043392
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\F:)=2000263577600
filewin32_getfilesize(\\.\G:) GetFileSize err 功能錯誤。

filewin32_setfilepointer(\\.\G:) SetFilePointer err 功能錯誤。

Warning: can't get size for \\.\G:
disk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\\.\H:)=319965626368
Hard disk list
Disk /dev/sda - 500 GB / 465 GiB - CHS 60801 255 63 (RO), sector size=512 - ATA Samsung SSD 850, S/N:S2R9NX0H620625F, FW:2B6Q
Disk /dev/sdc - 1000 GB / 931 GiB - CHS 121601 255 63 (RO), sector size=512 - ATA WDC WD10EZEX-08M, S/N:WD-WCC3F4862374, FW:1A01
Disk /dev/sdd - 2000 GB / 1863 GiB - CHS 243201 255 63 (RO), sector size=512 - ATA WDC WD20EARS-00J, S/N:WD-WCAYY0222267, FW:0A80
Disk \\.\PhysicalDrive0 - 500 GB / 465 GiB - CHS 60801 255 63 (RO), sector size=512 - ATA Samsung SSD 850, S/N:S2R9NX0H620625F, FW:2B6Q
Disk \\.\PhysicalDrive2 - 1000 GB / 931 GiB - CHS 121601 255 63 (RO), sector size=512 - ATA WDC WD10EZEX-08M, S/N:WD-WCC3F4862374, FW:1A01
Disk \\.\PhysicalDrive3 - 2000 GB / 1863 GiB - CHS 243201 255 63 (RO), sector size=512 - ATA WDC WD20EARS-00J, S/N:WD-WCAYY0222267, FW:0A80
Drive C: - 500 GB / 465 GiB - CHS 60801 255 63 (RO), sector size=512 - ATA Samsung SSD 850, S/N:S2R9NX0H620625F, FW:2B6Q
Drive D: - 104 MB / 100 MiB - CHS 204800 1 1 (RO), sector size=512 - ATA ST3320613AS, S/N:9SZ2B98T, FW:CC2F
Drive E: - 1000 GB / 931 GiB - CHS 121600 255 63 (RO), sector size=512 - ATA WDC WD10EZEX-08M, S/N:WD-WCC3F4862374, FW:1A01
Drive F: - 2000 GB / 1862 GiB - CHS 243184 255 63 (RO), sector size=512 - ATA WDC WD20EARS-00J, S/N:WD-WCAYY0222267, FW:0A80
Drive H: - 319 GB / 297 GiB - CHS 624932864 1 1 (RO), sector size=512 - ATA ST3320613AS, S/N:9SZ2B98T, FW:CC2F

PhotoRec exited normally.

drtrivago
Posts: 4
Joined: 03 May 2017, 12:27

Re: On Windows7, qphotorec can detect the real harddisk but photorec cannot

#4 Post by drtrivago » 04 May 2017, 20:14

Although qphotorec could identify the correct disk size, it could not find any file from the drive.

drtrivago
Posts: 4
Joined: 03 May 2017, 12:27

Re: On Windows7, qphotorec can detect the real harddisk but photorec cannot

#5 Post by drtrivago » 08 May 2017, 11:38

Any thoughts on this?
Much appreciated.

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